Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
Call Centre Jobs
Job DescriptionMain Purpose:An exciting opportunity for a Team Leader has become available on one of our UK campaigns. We are looking for professional, high performance individuals, with sound leadership and problem solving skills that have a passion for people and to be part of their development and growth.Key Responsibility Areas:PeopleTo engage and support staff to adjust to the culture of the...
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...
About us:Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions.Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining l...
About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining...
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...
Ability to provide technical customer service, support and vision to grow the businessManage large amounts of incoming callsLog service calls receivedCoordinate techniciansEnsure timeous handling of all customer queriesIdentify correct fault diagnosisAccurately load all information on the BPO systemData capturingProcessing quotationsPrepare product or service reports by collecting and analyzing c...
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...
Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all customer queries Identify correct fault diagnosis Data capturing Processing quotations Prepare product or service reports by collecting and analyzing customer information Work with Call Centre...
Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all customer queries Identify correct fault diagnosis Accurately load all information on the BPO system Data capturing Processing quotations Prepare product or service reports by collecting and an...
Job Description:Provide feedback (within 48hrs) to customers from the client pertaining to queries referred to the client from the call centre(ads1)Job Responsibilities:Follow instructions from the client on how to address the complaint or answer the escalated enquiry.Ensure excellent customer service on behalf of the clientProvide feedback to clients pertaining to manufacturing and or stock hold...
We are expanding with the aim of massive growth and expansion of our Sales Department. We have several call centre sales postions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals. We are looking for Outbound Telesales Agents wanted for sales team in Westville, Durban. Position Objective: Increase customer base by selling/m...
Call centre jobs
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
CALL CENTRE AGENT REQUIRED
Job DescriptionThe Dialler Administrator shall be responsible for day-to-day dialler administration, recommending, supporting and implementing departmental initiatives for operations to optimise contact and conversion rates. The responsible person will also be supporting with business analysis, utilization analysis, performance results monitoring, reports development, and analytical support withi...
The Purpose of this Position:The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.Responsibilities:Repairing, service and maintain IC and Electrical forklifts on customer sites and Worksho...
Job Role:The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.Responsibilities:Repairing, service and maintain IC and Electrical forklifts on customer sites and Workshop.Complete job cards...
The Purpose of this Position:The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.Responsibilities:Repairing, service and maintain IC and Electrical forklifts on customer sites and Worksho...
Looking for Call Centre Sales Agents with 2 years sales experience Work from the Oceanic Durban North Beach R 6000 Basic with Commission
We are a reputable financial services company based in Westville, Durban. We are seeking a highly experienced sales agent. Package & Remuneration Guaranteed earnings of R4000 Uncapped commission structure Daily, weekly and monthly incentives Fun and energetic working environment Duties & Responsibilities Building a strong, in-depth product knowledge of our products Consistently achieving monthly ...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Page 1 of 10
Next Page