.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To process applications for credit vetting, activations, and transfer of ownership as escalated through the relevant customer acquisition workflow and queue management systems.Your responsibilities will include:To perform a deta...
Vodacom Postpaid Call Centre Consultant
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...
Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...
Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636
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