call centre customer service johannesburg jobs

Our global client is a pioneering innovator in mineral processing solutions seeking an experienced South African Customer Support Specialist (Africa) to joing their team. Middle management position. Purpose of the role is to support existing customers through the provision of assistance and expert advice on how to maintain the company's mill relining systems. Duties will include quoting technical...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling o...

Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling o...

Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE* Make a familyâ s year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you ha...

CUSTOMER SERVICE CONSULTANT - CIC Smollan 2023-08-15 JHB East Rand Job Ref #: SM-4321 Industry: Supply Chain Job Type: Permanent Positions Available: 1 At Smollan, we re on an evolutionary journey where we re shifting our story. We re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extr...

Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the Acquisitions Contact Centre situated at the Tracker head office based in Johannesburg to develop and implement strategies and initiatives to increase sales revenue and drive sales growth in a contact centre environment through upselling...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas.Duties & ResponsibilitiesAnswering incoming calls from customers regarding inquiries, co...

Years exp: min 4 years.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionManage large amounts of incoming callsLog service calls receivedCoordinate techniciansEnsure timeous handling of all customer q...

Years exp: min 4 years. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all custo...

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Description PREFERENCE WILL BE GIVEN TO CANDIDATES FROM THE ONLINE GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English, who has a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. The ca...

Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skillsMinimum Requirements:Matric or higher tertiary qualificationCode 8 licenseMinimum 2 years experience in similar roleProven customer support experience or experience as a Client Service RepresentativeStrong phon...

Reference: CAW005419-KdW-1 Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experien...

Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experience or experience as a Clien...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general in...

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

Job Title: Customer Service Consultant Level 1 Job Location: Midrand Cost Centre: BMW Agreement Type: Contract OVERALL PURPOSE OF JOB: You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. Y...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...