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We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...
Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...
Position:Clinical Call Centre AgentPosition Purpose:To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue.Experience:2 - 3 years clinical call centre experience in the medical aid indu...
Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...
Description: RedCat Recruitment is urgently seeking a suitably qualified and experienced SENIOR CALL CENTRE MANAGER (SHORT-TERM INSURANCE INDUSTRY) for a large concern position based in Johannesburg, Gauteng.JOB DESCRIPTION / REQUIREMENTSGrade 12.Valid driver s license / own reliable vehicle.Bachelors Degree or Masters Degree in Business Administration.Evidence of continuous professional developm...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
The Prospective Reviewer role within the pre-authorisation call centre, is responsible for authorising hospital authorisation requests ensuring that requirements of clinical appropriateness, medical necessity and clinical risk management are met. Key Activities:Authorising hospital authorization requests by applying coding principles, medical scheme rules and benefits, and managed care policies a...
Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...
Job title/position: Financial Engineering Group Senior Manager Number of positions: 1 Function and Business Unit: Financial Services AuditDescription of the role and purpose of the job: The Financial Engineering Group ("FEG") is the centre of excellence for banking, financial instrument valuation and treasury risk management at KPMG. The FEG team comprises both financial engineering and accountin...
Audit Senior Manager/Associate Director - Financial Services:Insurance Our Assurance group is one of the most trusted, respected and influential organizations in the industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical informa...
Join others like you, who simply love travel If you have a passion for travel and cruising. Have some experience in retail, hospitality, sales, or customer service and on board cruise experience, then you'll fit right in as a Cruise Expert at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life. Our purpose is to open up the world for t...
Our Assurance group is one of the most trusted, respected and influential organisations in the industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical information or processes. About the opportunity As part of our External Audit ...
As part of our External Audit team, you ll experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our com...
Blue Bean Software is a premier custom software and product development IT company, delivering custom-made solutions for large enterprises as well as dynamic start-ups. We pride ourselves in taking on and solving complex problems as well as high stake projects through the use of a balanced combination between tech savvy and a deep understanding of a client's needs. At Blue Bean Software, we belie...
Join others like you, who simply love travel If you have a passion for travel and cruising. Have some experience in retail, hospitality, sales, or customer service and on board cruise experience, then you'll fit right in as a Cruise Expert at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life. Our purpose is to open up the world for t...
Audit Senior Manager/Associate Director - Financial Services:Insurance Our Assurance group is one of the most trusted, respected and influential organizations in the industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical informa...
Operations Manager (Specialized Debt Collections)Market-Related Salary Johannesburg Excellent career opportunity with a fast-paced Credit Solutions Group for an Operations Manager (Specialized Debt Collections) based in Johannesburg. Reporting to the National Operational Executive, you will be responsible for co-developing strategy, building capacity, and effectively implementing the agreed busin...
Operations Manager (Specialized Debt Collections)Market-Related Salary Johannesburg Excellent career opportunity with a fast-paced Credit Solutions Group for an Operations Manager (Specialized Debt Collections) based in Johannesburg. Reporting to the National Operational Executive, you will be responsible for co-developing strategy, building capacity, and effectively implementing the agreed busin...
Job Description We have an amazing opportunity for a Chief Operating Officer in Johannesburg!We require a candidate with: Demonstrable competency in strategic planning and business development Working knowledge of data analysis and performance/operation metrics Reporting, including data sanitization, building reports etc. Must have at least 10 years outbound call centre operations experience at s...
This young, dynamic and entrepreneurial organisation within the financial and insurance industry as a vacancy for a Quality Assurance Administrator within the Collections Call Centre. .MAIN PURPOSE OF THIS POSITIONTo assume responsibility for:Quality Assurance for the GroupMAIN TASKS AND RESPONSIBILITIES:Implement and Monitor the QA process (Internal Call Centre QA)Conduct all assessmentsMonthly ...
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