Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

call centre agent customer service jobs

Outbound Call Centre Agent

Nedbank - Johannesburg, Gauteng

    Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...

    5 days agoneuvoo.com
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    Junior Broker Service and Support Consultant

    SET Recruitment Consultants - Johannesburg, Gauteng

      The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...

      1 day agoneuvoo.com
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      Sales Agent

      Pathfinders Consulting - Cape Town, Western Cape

        Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...

        2 days agoneuvoo.com
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        Head of Quality Assurance- (Contact Centre)

        Talksure - Durban, Kwazulu Natal

          At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

          5 days agoneuvoo.com
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          Head of Quality Assurance- (Contact Centre)

          Talksure - Umhlanga, Durban

            At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

            5 days agoneuvoo.com
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            Sales Agent

            Pathfinders Consulting - Cape Town, Western Cape

              Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...

              2 days agoneuvoo.com
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              Customer Care Service Agent_(6-month contract)

              Hungry Lion Fast Foods - Stellenbosch, Boland

                THE OPPORTUNITY We have an opportunity for a Customer Care Service Agent to join our team. The purpose of this role is to tend to customer service queries and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company s customer service policies, and be well-trained in product/business knowledge that can be critica...

                8 days agoneuvoo.com
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                Jnr Customer Service Agent (JB4213)

                Recruitment - Cape Town, Western Cape

                  Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...

                  14 days agoneuvoo.com
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                  Quality Assurance Specialist

                  Mukuru - Cape Town, Western Cape

                    We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also respo...

                    1 day agoneuvoo.com
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                    International Call Centre Agents

                    Tower Group - Durban, Kwazulu Natal

                      Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

                      20 days agoneuvoo.com
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                      L0 Call Centre Agent

                      Freedom Won - Johannesburg, Gauteng

                        As a L0 Call Centre Agent specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position offer...

                        21 days agoneuvoo.com
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                        Isindebele speaking Inbound Customer Service Agent

                        mPower People Solutions - Cape Town, Western Cape

                          IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun...

                          17 days agoneuvoo.com
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                          NDCRS Agent

                          Nedbank - Durban, Kwazulu Natal

                            Requisition Number and Talent Acquisition Contact REQ: 133114 Location: Kingsmead, Durban Closing Date: 3rd April 2024 Talent Acquisition: Saranya Govender Job Family Credit Career Stream Credit Collections Leadership Pipeline Manage Self: Operational Job Purpose To collect on arrear accounts with regards to defaults on monthly instalments to reduce risk and provisions, in line with Nedbank busin...

                            12 days agoneuvoo.com
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                            Customer Service Agent - Online gaming/gambling

                            Profession Hub - Johannesburg, Gauteng

                              PREFERENCE WILL BE GIVEN TO CANDIDATES FROM THE ONLINE GAMING/GAMBLING SECTORWe are looking for a Customer-oriented Service Sales Representative, fluent in English, who has a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency.The candidate should...

                              18 days agoneuvoo.com
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                              French Customer Support (Sportsbook) Agent

                              Initiate International - Cape Town, Western Cape

                                Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town: Prov...

                                20 days agoneuvoo.com
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                                French Customer Support (Sportsbook) Agent

                                Initiate International - Cape Town, Western Cape

                                  Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...

                                  20 days agoneuvoo.com
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                                  Emergency Medical Assistance- Call Handler/Agent

                                  Collinson - Cape Town, Western Cape

                                    Collinson Assistance Services provides call handling for assistance from holidaymakers and business travellers across the globe. The role of Operations Support Coordinator will be to support the operations team with administrative functions. The role holder will open all emailed cases and answer all calls from the first call queue within departmental service standards. The nature of the work requ...

                                    20 days agoneuvoo.com
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                                    Insurance Call Centre Agents

                                    Red Ember Recruitment - Cape Town, Western Cape

                                      Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyholders by readin...

                                      28 days agoneuvoo.com
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                                      Insurance Call Centre Agents

                                      Red Ember Recruitment - Cape Town, Western Cape

                                        Job Description Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyh...

                                        28 days agoneuvoo.com
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                                        Technical Authorizations Agent

                                        Energy at Work Projects - Johannesburg, Gauteng

                                          Technical Authorizations Agent Join Our Team as a Technical Authorizations Agent! Are you ready to rev up your career in the dynamic world of financial services? We are on the lookout for a spirited and qualified Technician to join our vibrant Authorizations team! If you're a bubbly individual with a knack for technical expertise and a passion for providing top-notch customer service, then this r...

                                          18 days agoneuvoo.com
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                                          German Call Centre Agent: Consultations and presales.

                                          ABC Worldwide - Cape Town, Western Cape

                                            Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...

                                            30+ days agoneuvoo.com
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                                            Outbound Sales Call Centre Agents

                                            JenRecruitment - Cape Town, Western Cape

                                              Outbound Sales Call Centre Agents needed.You're comfortable and excellent on the phone, and you've demonstrated success selling telephonically. You're goal-oriented, and most importantly, you believe in yourself!Join our vibrant team to experience exceptional training, mentoring, and professional support!Requirements:Matric (Grade 12) Essential.Minimum of 2 years outbound sales call centre experi...

                                              29 days agoneuvoo.com
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                                              Relief Customer Support Consultant

                                              Mukuru - Pretoria, Gauteng

                                                Mukuru is on the lookout for Relief Customer Support Consultants to join. This role is open to applicants from Cape Town and Pretoria. The purpose of this role is to provide world class customer support to customers from the different corridors by assisting with order creation, resolving queries as well as number changes. The Customer Support Relief Consultant reports directly to the Customer Sup...

                                                22 days agoneuvoo.com
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                                                Relief Customer Support Consultant

                                                Mukuru - Cape Town, Western Cape

                                                  Mukuru is on the lookout for Relief Customer Support Consultants to join. This role is open to applicants from Cape Town and Pretoria. The purpose of this role is to provide world class customer support to customers from the different corridors by assisting with order creation, resolving queries as well as number changes. The Customer Support Relief Consultant reports directly to the Customer Sup...

                                                  22 days agoneuvoo.com
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