Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...
Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...
At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...
At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...
Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...
THE OPPORTUNITY We have an opportunity for a Customer Care Service Agent to join our team. The purpose of this role is to tend to customer service queries and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company s customer service policies, and be well-trained in product/business knowledge that can be critica...
Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...
We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also respo...
Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...
As a L0 Call Centre Agent specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position offer...
IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun...
Requisition Number and Talent Acquisition Contact REQ: 133114 Location: Kingsmead, Durban Closing Date: 3rd April 2024 Talent Acquisition: Saranya Govender Job Family Credit Career Stream Credit Collections Leadership Pipeline Manage Self: Operational Job Purpose To collect on arrear accounts with regards to defaults on monthly instalments to reduce risk and provisions, in line with Nedbank busin...
PREFERENCE WILL BE GIVEN TO CANDIDATES FROM THE ONLINE GAMING/GAMBLING SECTORWe are looking for a Customer-oriented Service Sales Representative, fluent in English, who has a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency.The candidate should...
Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town: Prov...
Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...
Collinson Assistance Services provides call handling for assistance from holidaymakers and business travellers across the globe. The role of Operations Support Coordinator will be to support the operations team with administrative functions. The role holder will open all emailed cases and answer all calls from the first call queue within departmental service standards. The nature of the work requ...
Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyholders by readin...
Job Description Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyh...
Technical Authorizations Agent Join Our Team as a Technical Authorizations Agent! Are you ready to rev up your career in the dynamic world of financial services? We are on the lookout for a spirited and qualified Technician to join our vibrant Authorizations team! If you're a bubbly individual with a knack for technical expertise and a passion for providing top-notch customer service, then this r...
Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...
Outbound Sales Call Centre Agents needed.You're comfortable and excellent on the phone, and you've demonstrated success selling telephonically. You're goal-oriented, and most importantly, you believe in yourself!Join our vibrant team to experience exceptional training, mentoring, and professional support!Requirements:Matric (Grade 12) Essential.Minimum of 2 years outbound sales call centre experi...
Mukuru is on the lookout for Relief Customer Support Consultants to join. This role is open to applicants from Cape Town and Pretoria. The purpose of this role is to provide world class customer support to customers from the different corridors by assisting with order creation, resolving queries as well as number changes. The Customer Support Relief Consultant reports directly to the Customer Sup...
Mukuru is on the lookout for Relief Customer Support Consultants to join. This role is open to applicants from Cape Town and Pretoria. The purpose of this role is to provide world class customer support to customers from the different corridors by assisting with order creation, resolving queries as well as number changes. The Customer Support Relief Consultant reports directly to the Customer Sup...
Page 1 of 14
Next Page