african bank call centre vacancies

Job Description:To manage the compliance and risk control process within the Specialised Collections Division. To manage the quality control process within Legal Collections and the Collections Call Centre to identify risks and problem areas, to make recommendations to manage the identified risks and problem areas to ensure higher efficiency of the Legal Collections, Alternative Collections and C...

Duties & Responsibilities:Take customer calls and provide accurate, satisfactory answers to their queries and concerns.Identify customer needs and trends.Utilize proven telemarketing techniques to generate leads and connect with potential clients.Build rapport and establish trust with existing & potential clients.De-escalate situations involving dissatisfied customers, offering patient assistance...

Duties & Responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns. Identify customer needs and trends. Utilize proven telemarketing techniques to generate leads and connect with potential clients. Build rapport and establish trust with existing & potential clients. De-escalate situations involving dissatisfied customers, offering patient assis...

Our Client based in Midrand in the marketing industry urgently seeks call center agents to join their growing team. This is an exciting opportunity for energetic individuals with a passion for customer service to leverage their skills and knowledge. The Ideal candidate should be highly motivated, results-oriented and fluent in English. Duties & Responsibilities: Take customer calls and provide ac...

Job DescriptionFor us, data is not just an asset; it's the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we're at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...

Job DescriptionFor us, data is not just an asset; it s the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we re at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...

Workforce Management Real Time Analyst page is loaded Workforce Management Real Time Analyst Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963291 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...

Vacancy/Reference Number: VNSA3/Position Title: Canadian Orientation Abroad (COA) Coordinator and FacilitatorPosition Grade: G6 (UN Salary Scale for General Staff)Duty Station: CO Pretoria, South AfricaAppointment Type: One Year Fixed Term Contract with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: March 3Context:Established in 1, IOM is a Related Organization...

Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To deliver dynamic virtual end-to-end customer...

Workforce Management Real Time Analyst page is loaded Workforce Management Real Time Analyst Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963291 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar

Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...

Our client is seeking call centre agents who live in Cape Town with the following languages:OromoLugandaTwiEweIgboThis is a shifted environment If this is something you are interested in, please send me your cv to

Our client is seeking call centre agents who live in Cape Town with the following languages: Oromo Luganda Twi Ewe Igbo This is a shifted environment

Call Centre Operator (Logistics Industry) - AkasiaPLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.Company DescriptionA leading logistics company is in search of a Call Centre Operator to be based in Akasia, Pretoria. The suitable candidate must be able to work shifts, including weekends.Job DescriptionJob descriptionThe Call Centre operates 24/7/365. The Call Centre Operator will be mai...

DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...

DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed. Alarm Management, Response and Escalation as per Training Remote Technical Assistance as per Training. Where required, fault finding and fault rectification on site. Camera Operations Management Interval based scanning and report based on required schedule Escalation where required. Data Centre O...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

We are looking for the below candidates to join our short term insurance campaign. It is an awesome product that is EASY to sell. This is what is required to apply for this position: Clear criminal record ( No bad apples ) Previous call center experience be an advantage Our Remuneration Package: We offer you a DECENT Basic Salary, YES, a BASIC Salary!! Uncapped commission, show us how good you ar...

To handle Inbound & outbound calls to customers. Be able to communicate in English and Afrikaans/ African language. Matric Experience/requirements: 1-2 years in a customer services role. Computer literacy. Competencies: Interviews will be done telephonically and in person. Matric Drivers License To apply please send us your CV to: enhancedstreamjobs at gmail.com

Call Centre Admin Clerk to assist with admin queries, process and capture complaints. Experience working on company systems. Accuracy and ability to follow instructions. System training will be provided. Please forward CV to senektastaffing at vodamail.co.za should you wish to apply. If you have not received a reply within 14 days please consider your application unsuccessful. Please do not send ...

Only fast learners, hard workers, energetic and those available to start immediately are urgently needed for these post available. Call centre agents and sales agents urgently needed. QUEEN- 083 9809 705 / 062 4698 307

Our client is a legal firm specializing in debt collection for major South African banks. They are seeking qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center and preferably have worked for an external debt collecting agency. Job Responsibilities:Conduct staff performance reviews, assess needs, cost/benefi...