Job Description:To manage the compliance and risk control process within the Specialised Collections Division. To manage the quality control process within Legal Collections and the Collections Call Centre to identify risks and problem areas, to make recommendations to manage the identified risks and problem areas to ensure higher efficiency of the Legal Collections, Alternative Collections and C...
Duties & Responsibilities:Take customer calls and provide accurate, satisfactory answers to their queries and concerns.Identify customer needs and trends.Utilize proven telemarketing techniques to generate leads and connect with potential clients.Build rapport and establish trust with existing & potential clients.De-escalate situations involving dissatisfied customers, offering patient assistance...
Duties & Responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns. Identify customer needs and trends. Utilize proven telemarketing techniques to generate leads and connect with potential clients. Build rapport and establish trust with existing & potential clients. De-escalate situations involving dissatisfied customers, offering patient assis...
Our Client based in Midrand in the marketing industry urgently seeks call center agents to join their growing team. This is an exciting opportunity for energetic individuals with a passion for customer service to leverage their skills and knowledge. The Ideal candidate should be highly motivated, results-oriented and fluent in English. Duties & Responsibilities: Take customer calls and provide ac...
Job DescriptionFor us, data is not just an asset; it's the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we're at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...
Job DescriptionFor us, data is not just an asset; it s the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we re at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...
Workforce Management Real Time Analyst page is loaded Workforce Management Real Time Analyst Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963291 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...
Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To deliver dynamic virtual end-to-end customer...
Vacancy/Reference Number: VNSA3/Position Title: Canadian Orientation Abroad (COA) Coordinator and FacilitatorPosition Grade: G6 (UN Salary Scale for General Staff)Duty Station: CO Pretoria, South AfricaAppointment Type: One Year Fixed Term Contract with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: March 3Context:Established in 1, IOM is a Related Organization...
Workforce Management Real Time Analyst page is loaded Workforce Management Real Time Analyst Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963291 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...
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Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...
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