Cape Town, South Africa | Posted on 12/01/2024 Developing and maintaining designwireframes (basic mock-ups of applications) and specifications. Collaborating with Designers &Developers to create user-friendly software. Defining interaction models, user taskflows, and User Interface (Ul) specifications. Research the latest visual design, Uland interaction concepts, presentation layer technologies,...
Guest Experience Manager
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...
As the Senior Guest Experience Manager of this 5* Luxury Hotel, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include Provide Duty Management coverage. Attend to special guests (e.g. VIP...
CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining...
CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining ...
Our client is looking for a User Experience Designer who is able to understand the client s business requirements and their technical limitations whilst always representing the user first. The integrated team works on a diverse client portfolio ranging from financial services to retail and beyond.What you ll be doing: Conduct testing of sample applications, websites, and software to assess user e...
Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience Background in Insurance and/or Emergency Assist i...