Job DescriptionResponsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team.This includes:Team Leadership:Managing and leading a team of support agents, ensuring they are well-trained and motivated.Performance Monitoring:Tracking key performance metrics, such as response times and resolution rates...
If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Braamfontein, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers - would need 6 months' payslips to show...
If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers - would need 6 months' payslips to show yo...
If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers - would need 6 months' payslips to show yo...
We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be Well-Spoken.SkillsCommunicationComputer literateTypingData Capturin...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunterOffers a great customer service to clientsTaking order from customers and upselling Must have a clear criminal recordTop per...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Hermanstad. Looking for an energetic, target call centre agent who is a hunterOffers a great customer service to clientsTaking order from customers and upselling Must have a cle...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Hermanstad. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a c...
We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products.The ideal candidate should be located in close proximity to Bellville and possess the following qualities:- High energy levels and a proactive approach to achieving targets- Demonstrated ability to deliver ...
We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products. The ideal candidate should be located in close proximity to Bellville and possess the following qualities: - High energy levels and a proactive approach to achieving targets - Demonstrated ability to deliv...
Are you taking a gap year?, Seeking a fresh and new challenge for the 2015? Wanting to make a difference for a change Then ADY Staffing has the answers for you, if you are between the ages of 18-35 years of age and available immediately, then I can offer
Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...
Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
Looking for a TOP performer, with call centre sales experience, if you have a RE 5 certificate that is a PLUS, AND if you have 1 year and 6 months' call centre experience with a RE 5 certificate that would be ideal!Offer medical aid to customersMust be able to make more than 4 sales per day comfortablyExcellent at objection handlingGreat telephone etiquetteClear criminal recordMust be able to sta...
Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...
If you are available immediately for new employment, target driven, great at cross selling and want to earn great money, then this role if for you!Need to reach more than 4 hours of talk time daily, more than 8 hours of system time daily Cross selling medical and funeral productMust be able to reach between 30 - 120 Net salesMust be excellent at objection handlingMust have a clear criminal record...
Looking for Top Performers with at least 1 FULL year of call centre experience, selling insurance products.Must be able to reach more than 2 sales per dayQA forms a big part of your monthly targetShould be excellent at objection handling / role playsMust have a RE 5 qualification if your DOFA date is from 2021Must be able to understand and speak ZULUGreat English communicationClear criminal recor...
Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...
Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...
OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...
OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...