SAMSUNG RGA Consultant
Responsibilities:On-site training with technicians.Service Bulletin guidance face to face.Technical skill up with ride along by FTC's with technicians.Guidance and resolution on usage of M-GSPN (mobile GSPN).Reporting on Technical skill level of technician and gap analysis for improved technical ability.Enhancement of triage process and first time resolution along with proactive parts recommendat...
Your Role: As a vital part of our team, you will: Place outgoing Calls Attend to incoming calls Comply with Quality and Compliance guidelines to reduce business risk. Ensure high operational efficiency through effective productivity management. Be flexible and adaptable to meet the evolving operational needs of the business. Expertly handle sales objections. Cultivate and maintain positive relati...
Your Role:As a vital part of our team, you will:Place outgoing Calls Attend to incoming callsComply with Quality and Compliance guidelines to reduce business risk.Ensure high operational efficiency through effective productivity management.Be flexible and adaptable to meet the evolving operational needs of the business.Expertly handle sales objections.Cultivate and maintain positive relationships...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Serve as the central point of support to the trade and regions for end to end in store visual merchandising and retail marketing execution across branded footprint,Coordinate and manage distribution on all POS elements on a mont...
Key Responsibilities:Administrative Duties:Handle incoming service requests via phone, email, or in-person visits.Maintain accurate records of customer inquiries, service requests, and resolutions.Coordinate with various departments to ensure timely resolution of customer issues.Prepare reports on service activities, including trends, performance metrics, and customer feedback.Assist in the devel...
Key Responsibilities:Operational Management:Oversee all aspects of the customer service center's operations, including staffing, resource allocation, and workflow management.Develop and implement operational policies, procedures, and performance standards to ensure high-quality service delivery.Monitor key performance indicators (KPIs) and metrics to track operational efficiency and identify area...
Key Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various departments to ensure timely resolution of customer issues. Prepare reports on service activities, including trends, performance metrics, and customer feedback. Assist in the...
Reference: PTA000208-CDW-1 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton. Key Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various departments to ensure timely resolution of customer issu...
Reference: PTA000208-CDW-1 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton. Key Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various departments to ensure timely resolution of customer issu...
Key Responsibilities: Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource allocation, and workflow management. Develop and implement operational policies, procedures, and performance standards to ensure high-quality service delivery. Monitor key performance indicators (KPIs) and metrics to track operational efficiency and identify ...
Reference: PTA000209-CDW-1 Our Client is looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource allocation, and workflow management. Develop and implement operational policies, procedures, and performance standards to ensure high-quality service deli...
Reference: PTA000209-CDW-1 Our Client is looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource allocation, and workflow management. Develop and implement operational policies, procedures, and performance standards to ensure high-quality service deli...
We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities that collaborate and provide real-time insights, ideas and content. These customer-led insights fuel ne...
We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities that collaborate and provide real-time insights, ideas and content. These customer-led insights fuel ne...
The Reverse Logistics Administrator helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports on the status/performance of the reverse logistics operation, and other related processes. The role assists in processing customer returned mercha...
Fixed Term Contract Position Based in Randburg To Start ASAP Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to):...
Bulbshare Frontend Engineer (React, Typescript)Remote, based in Slovenia, UK or South AfricaAbout the company:We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online commu...
Leading R&D firm requires senior electronic engineerEstablish an electronic, control system and computer science R&D capability in the business.What the person must be able to do:This role is in the electronics R&D and manufacturing sector. The person must be able to execute all job tasks in a cutting-edge technology environment. The ideal candidate will be a senior electrical or electronic engin...
Bulbshare Qualitative Research Associate DirectorRemote based in South Africa or UKAbout the company:We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities th...
The role of the Global Lead OEM Alliances at CanonicalLarge OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies often build software-defined solutions which they take to market, and Ubuntu is a key ingredient in cloud-native and edge or IoT solutions. More and more of those solutions d...
We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities that collaborate and provide real-time insights, ideas and content. These customer-led insights fuel ne...
We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities that collaborate and provide real-time insights, ideas and content. These customer-led insights fuel ne...
Job DescriptionLeading R&D firm requires mechanical engineer. Design mechanical machines and components.What the person must be able to do:Execute all job tasks in a cutting-edge mechanical design environment.Design industrial parts for machines and highly sophisticated tooling.Exposure to CAD Design, Finite Element Analysis, and Mechanical Simulation.Design of mechanical machines and components ...
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