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Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Workforce Manager working onsite in Cape Town, South Africa, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingDo you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management...
Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...
Here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!Apply directly: the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready...
Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready t...
Our client in the BPO sector is urgently looking for Workforce Manager: Requirements Candidate must possess at least a Bachelor's/College Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must Excellent skills in forecasting, scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Accuracy...
Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and a...
Workforce Manager
The Workforce Manager is responsible for overseeing and managing the day-to-day operations of activities in the Debt Collection, Client Retentions, and Mandates Departments within the in-house revenue stream. This role requires a proven track record in effectively leading teams, implementing strategic initiatives, and ensuring compliance with industry regulations. The successful candidate will be...
The Workforce Manager is responsible for overseeing and managing the day-to-day operations of activities in the Debt Collection, Client Retentions, and Mandates Departments within the in-house revenue stream. This role requires a proven track record in effectively leading teams, implementing strategic initiatives, and ensuring compliance with industry regulations. The successful candidate will be...
Job Description: The Workforce Planning Manager will be responsible for overseeing and managing all aspects of workforce planning, including forecasting, scheduling, and real-time monitoring to ensure optimal staffing levels and efficiency. Job Responsibilities: Develop and implement workforce planning strategies to meet operational goals and objectives Forecast staffing needs based on historical...
WFM Manager/ Workforce/Workflow Manager
About our client:Our client is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.About the role: This is a senior leadership role responsible for overseeing the strategic management of the workforce across various departments and locations. This role involves optimising staffing levels, en...
MUST HAVE RESELLER EXPERIENCE SELLING TO CORPORATE END USERS, FIBRE AND TELCO COMPANIES. NOT IT ROLE Seeking an experienced Sales Rep in Cape Town, this is a commercial role selling IT Infrastructure. Mainly selling via resellers to corporate end users and to the Fibre and Telco companies. 80% of sells are Inverters, Rectifiers, UPS's, Batteries, Generators 50% Internal and 50% External job Salar...
Workforce Management Specialist - SC & Logistics A leading retail company is looking for a Workforce Management Specialist to be based in Cape Town. To configure, manage, develop and maintain our Workforce Management tools through integration and collaboration with Head Office and Logistics stakeholders. Integrate with business representatives to understand new business requirements and develop B...
As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, we represent some of the top leaders and are called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams.A leading retail company is looking for a Workforce Management Specialist to be based in Cape Town.To configure, manage, develop and main...
Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution that is aligned to business strategies and b...
Ten exists to become the world's most trusted service provider. As Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you wi...
Render transversal Strategic Workforce Planning Service in the Western Cape Province in line with DPSA Directive 2021, and supervise a team of employees. Be part of a strategic unit providing vital Workforce Planning services to 11 client departments, involving advanced trend analysis, 5-year Workforce Plans, complex data coordination, Annual People Management Planner streamlining, departmental W...
A leading electrical company, is looking for an experienced Bookkeeper with 5 years' experience to join their dynamic team, in their new Cape Town offices. Review of maintenance and reconciliation of cash book, - Capture of bank statements. - Allocation of transactions (debtors and suppliers). Review debtors ageing. - Review processing of all invoices (beginning to end). - Review processing of al...
Ten exists to become the world's most trusted service provider. As Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you wi...
Overview As Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you will use data, scheduling and forecasting tools to ensure...
OverviewAs Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you will use data, scheduling and forecasting tools to ensure ...
OverviewAs Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you will use data, scheduling and forecasting tools to ensure ...
Overview As Workforce Planner Junior, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with constantly changing volume, location and language needs, you will use data, scheduling and forecasting tools to ensure...
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