Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
Operations Manager - Insurance Call Centre - US HoursFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...
Description The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Londo...
Introduction Leading Property firm Description Operations Manager - Shopping Centre, Cape Town Reputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities. Main Responsibilities: Develop and implement planned, preventative an...
Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...
Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...
Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about fuel and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in...
POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...
Our client a leader in the telecommunication industry is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract. Assume full responsibility for successfully initiating, designing, planning, controlling, executing, monitoring, and closing a project. Creation of all documentation (Project Charter, Detailed project plan, RAID log etc). Managing projec...
experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...
Legal Call are recruiting Insurance Outbound Call Centre Agents to sell Legal Product Requirements-6 months experience in Call Centre Benefits- Free medical aid, commission plus recurring income on all paying clients. Daily, weekly and monthly incentives
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service b...
A well established call centre in Cape Town is looking for customer service agentrs to service the UK market. We do offer a market related basic salary, incentives, medical aid and provident fund. If you are interested please send a WhatsApp voice note t
A division within Data Discovery is seeking virtual sales agents within the financial servicessectorPlease note that this is a full-time work from home (Virtual sale agent) positionYou need to reside in Cape Town in the event of team meetings/team building events etcYou need to have your own pc or laptop and Fibre internet line at home as well as aconducive office space with no noise or distracti...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by a...
Description The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East Londo...
Our Client based in Cape Town seeks hardworking and sobber minded individuals to take up the above position on permanent basis.Salary R 14300 to R 16500 pm.To apply Whatsapp the WORD job to 068 535 9102
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Job DescriptionAn exciting opportunity for a Group Manager Operations Night Shift has just become available in our US Insurance Campaign. We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Team Leaders to create a customer centric and high performance culture through effective management of people, metrics and project...
POSITION OVERVIEW Job Title: Call Center Supervisor II Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in th...
Our client is seeking call centre agents who live in Cape Town with the following languages:OromoLugandaTwiEweIgboThis is a shifted environment If this is something you are interested in, please send me your cv to
Our client is seeking call centre agents who live in Cape Town with the following languages: Oromo Luganda Twi Ewe Igbo This is a shifted environment
As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...