sunday times cape town

Day Shift Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate mann...

We are Black Swan Data In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there were slow and pre-emptive questionnaires and surveys, now there s big data, machine learning and predictive analytics. For some, it s unknown territory. For Black Swan Data, it s unprecedented possibilities. Black Swan Data is on a mission to revolut...

To apply for this position email your CV to are looking for Pizza delivery guys to join our team this is ideal for students who want to make extra cash or people that have a full-time job already that would like to make some extra cash. You will be required to work a minimum of 2/3 shifts a week, this will include a weekend shift (Friday, Saturday, Sunday). Shift times are either from 4pm-8pm, 4....

Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising ...

Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising ...

IT Capacity & Demand Manager - Cape Town Full job description A bit more about the Opportunity...: What Your Day-to-Day will Look Like: You will set appropriate levels of monitoring for resources and system performance, promptly identifying any capacity issues and tracking IT resource usage. You will liaise with relevant stakeholders to ensure availability of IT endpoints and assets to cater for ...

As a Nurse scheduler, your primary responsibility is to efficiently manage scheduling changes for nurses who are unable to fulfill their patient assignments. In the initial stages, you'll focus on handling cancellations and ensuring smooth transitions for affected shifts. As the role progresses, you will be tasked with proactively filling vacant shifts, demonstrating adaptability and quick decisi...

IT Capacity & Demand Manager - Cape TownFull job descriptionA bit more about the Opportunity...:What Your Day-to-Day will Look Like:You will set appropriate levels of monitoring for resources and system performance, promptly identifying any capacity issues and tracking IT resource usage. You will liaise with relevant stakeholders to ensure availability of IT endpoints and assets to cater for all ...

Title: Social Media Support Customer Service Representative Role description and duties: Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalismFirst response on Social med...

IT Capacity & Demand Manager - Cape TownA bit more about the Opportunity...:What Your Day-to-Day will Look Like:You will set appropriate levels of monitoring for resources and system performance, promptly identifying any capacity issues and tracking IT resource usage. You will liaise with relevant stakeholders to ensure availability of IT endpoints and assets to cater for all requirements. You wi...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA Understanding and ow...

Fulltime security job available in Observatory, Cape Town. REQUIREMENTS:-can read and speak English very well.-MALES ONLY.-previous experience as security.-must have PSIRA certificate. GENERALDUTIES OF SECURITY GUARD:-protect and provide aid to users of building.-maintain general outside cleanliness of building.-patrol premises at regular intervals.-monitor CCTV at all times.-maintain access cont...

Job DescriptionYou will be fully responsible for all aspects of our Retail Client Operations. This will include: Achieve and exceed all client KPI s and manage the day to day relationship with our Retail Clients.You will lead the Customer Services and Sales Departments by creating and instilling a customer services sales culture in a customer centric and high-performance culture through effective...

Job DescriptionJOB PURPOSEResponsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy. KEY RESPON...

Job DescriptionJOB PURPOSEResponsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strat...