Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support....
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-perfor...
Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry: FMCGReference Number: RDT.D.CCS.04042024COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the e...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas i...
Job PurposeManage and coordinate the sales function including sales support and training, national sales, and key account sales to meet business requirements. This position is governed by internal and external policies and frameworks.ResponsibilitiesLeadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and how this relates to ...
Business Performance Manager Call Centre DivisionCAPE TOWNFULL TIMEReporting into the CEO of Strive Marketing Services (Pty) LTD , as the Business PerformanceManager in our Call Centre division, you support the development of processes to improve theperformance of our network of Call Centre clients to ensure superior sales and earnings for Strive.Support them in enhancing their performance on a d...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting t...
Our client is recruiting for a Call Centre Manager | Outbound Short Term Insurance.The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational resultsQualification:Grade 12/Standard 10/NQF 4Completed FAIS creditsRegulatory Exam (RE 5)Relevant tertiary qualification (3 years...
Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...
Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...
Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
These jobs were popular with other job seekersOur cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria.Duties & ResponsibilitiesResponsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems.Operationally responsible for selected support agents, coordinates the shift-b...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...
Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...
The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...
The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...
POSITION OVERVIEW Global Marketing Copywriter (Website, Collateral, RFP Responses, Presentations)MCI is a rapidly growing, industry leading business process outsourcing and software development organization and we are looking for the right candidates to join our world class team. As a Marketing Copywriter, you'll be helping to heighten our brand in the market place all while working in a fun and ...
NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...
Team Leader Client Service Centre Call Centre Listing reference: jse_000476 Listing status: Online Apply by: 15 April 2024 Position summary Job category: Client Services Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To manage the sales support team in the planning, execution, coordination, and quality assurance of all Market Data sales related operational activiti...
Position: Call Centre Supervisor Salary: Market related Location: Midrand Job type: Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible ...
Join this insurance giant as a Broker Consultant Manager. You will be responsible for drivingand growing sales from the traditional independent and corporate brokers through a team of dedicated personal relationship broker consultants, resulting in an increase in market share with this segment, ultimately driving profitable growth.Education :Grade 12/ SAQA Accredited Equivalent (Essential)Regulat...
The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies operating in more than 80 countries.At Würth South Africa Co. (Pty) Ltd, we offer over 6000 products which are delivered nationwide directly to our customers. We service our customers through our 15 Pick-up Shops, Online store, our Call Centre and more than 290 permanentl...
Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To se...
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