it service operations manager job description

Job Description - Team Lead, Service Delivery (03TZZ) At TTEC, we're all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC,What You'll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more abou...

Service Advisor Job Description: Daily Workshop bookings Managing all repair vehicle bookings in workshop Liaising with Workshop Foreman on work in progress Managing awaiting part dates and ETAs Liaising with Operations Managers on workshop work in progress Job Cards Opening and closing job cards Assigning job cards Technician clocking on job cards Checking all detail on job card is correct with ...

Description This role is a Team Leader in the Corporate Client Servicing and Operational environment. The individual will manage a Claims team, pertaining to all functions of non-risk claims. The individual needs to be an have an extraordinary passion for positive customer outcomes while driving and achieving daily and monthly operational targets. The incumbent is individually accountable for ach...

Reference: JHB001499-MS-1 The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. JOB DESCRIPTION Translate the company and Human Capital strategy into an implementable plan. Provide input into Human Capital Strategy. Monitoring and evaluation of the implementation of the str...

Description Job title: Operations Specialist Our client, an investment and asset management company situated in Bellville, has a vacancy in their Operations department for an experienced Operations Specialist . Role function The Operations Specialist will report into the Operations Manager who reports into the Chief Operating Officer. The purpose of the role is to contribute to and promote robust...

These jobs were popular with other job seekersThe Industrial Operations Manager is responsible for all aspects of Production (in-house and third party contractors), Quality Assurance, Supply Chain Management, and ancillary activities to ensure compliance, high quality products are available to the market timeously and at the best cost, to meet forecasted demand. The incumbent is also responsible ...

De Beers is a member of the Anglo American plc group. Established in 1888, De Beers is the world's leading diamond company with unrivalled expertise in the exploration, mining and marketing of diamonds. Together with its joint venture partners, De Beers employs more than 20,000 people across the diamond pipeline, and is the world's largest diamond producer, by value, with mining operations in Bot...

Description The role of the Shared Services Operations Manager is accountable for the execution of tactical business plans at an operational cross-functional team level. The role is further responsible to operate within a value chain (OPS, IT and HC Practice) to drive out a superior employee experience over a period of 3 months to a year. Manages resources across the Shared Service business and g...

IT Service Delivery Manager ITIL Location: North West Industry: IT Salary: £70000 - £80000 per annum Pension, Medical, Gym Posted: 11/03/2024 Description Service Delivery Manager, IT Service Operations, IT Services Job, MSP, Software House / Vendor continuous improvement, ITILv4, Change Control, Incident & Problem Management, Creating the framework Up to 80K office based job.* Are you a visionary...

IT Service Delivery Manager ITIL 70K Location: North West Industry: IT Salary: £60000 - £70000 per annum Pension, Medical, Gym Posted: 01/03/2024 Description Service Delivery Manager, IT Service Operations, IT Services Job, MSP, Software House / Vendor continuous improvement, ITILv4, Change Control, Incident & Problem Management, Creating the framework 70K office based job.* Are you a visionary w...

Description This role manages a team of financial and client relations consultants and all processes in a branch to ensure achievement of objectives and drive overall branch performance. Individually accountable, over periods of 1 day to 3 months for ensuring sales targets and objectives of the team are achieved.Supports and motivates the consultant team in the branch to drive sales and service o...

Description This role manages a team of financial and client relations consultants and all processes in a branch to ensure achievement of objectives and drive overall branch performance. Individually accountable, over periods of 1 day to 3 months for ensuring sales targets and objectives of the team are achieved.Supports and motivates the consultant team in the branch to drive sales and service o...

Description This role manages a team of financial and client relations consultants and all processes in a branch to ensure achievement of objectives and drive overall branch performance. Individually accountable, over periods of 1 day to 3 months for ensuring sales targets and objectives of the team are achieved.Supports and motivates the consultant team in the branch to drive sales and service o...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees and assist in the training process, ensu...

Description & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordin...

Job Description As an Operations Manager specializing in Remedy, you will play a critical role in overseeing and optimizing the Remedy system's operational efficiency and effectiveness. You will be responsible for managing day-to-day operations, troubleshooting issues, implementing enhancements, and ensuring alignment with business objectives. RESPONSIBILITIES: Document and review problem records...

Job Description The Operations Manager (IFS) plays a critical role in overseeing the effective utilization and optimization of the Integrated Financial System within the organization. This role involves managing day-to-day operations, driving process improvements, and ensuring compliance with financial regulations and standards. RESPONSIBILITIES: Document and review problem records Review and upd...

IT Service Manager ITIL MSP Location: North West Industry: IT Salary: £70000 - £80000 per annum Pension, Medical, Gym Posted: 18/03/2024 Description IT Service Manager, IT Service Operations, Projects, External Clients, Managed Services, Primary Customer Contact, MSP, Software House / Vendor continuous improvement, ITILv4, Creating the framework Up to 80K office-based job.* Are you a visionary wi...

IT Service Manager ITIL MSP Location: North West Industry: IT Salary: £70000 - £80000 per annum Pension, Medical, Gym Posted: 18/03/2024 Description IT Service Manager, IT Service Operations, Projects, External Clients, Managed Services, Primary Customer Contact, MSP, Software House / Vendor continuous improvement, ITILv4, Creating the framework Up to 80K office-based job. * Are you a visionary w...

Job Description Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strat...

ITIL Service Manager Warrington 70K Location: North West Industry: IT Salary: £65000 - £75000 per annum Pension, Medical, Gym Posted: 04/03/2024 Description ITIL Service Manager, Service Delivery Manager, IT Service Operations, IT Services Job, MSP, Software House / Vendor continuous improvement, ITILv4, Change Control, Incident & Problem Management, Creating the framework 70K /- office-based job...

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or ot...

ITIL Service Manager Warrington 70K Location: North West Industry: IT Salary: £65000 - £75000 per annum Pension, Medical, Gym Posted: 04/03/2024 Description ITIL Service Manager, Service Delivery Manager, IT Service Operations, IT Services Job, MSP, Software House / Vendor continuous improvement, ITILv4, Change Control, Incident & Problem Management, Creating the framework 70K /- office-based job...

Description Operations Manager MUST HAVE FOOD / FMCG FACTORY PRODUCTION EXPERIENCE EXPERIENCE IN A FACTORY PRODUCTION ENVIRONMENT IS ESSENTIAL The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring resources and securing compliance. You...