it operations manager job description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Job DescriptionYou are customer and client facing and strive to deliver excellent customer experience and deliver on sale targets. You are accountable for designing, implementing & tracking a portfolio of improvement projects for your functional area.Key Responsibilities Lead a team of operational leaders/managers Deliver contractual and commercial performance through cost and profitability manag...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement contractual metrics, transformation projects ...

Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement contractual metrics, transformation projects ...

Job DescriptionTo lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI s to increase the profitability of the business, remaining committed to treating customers fairly. This role includes administrative duties and you will have to ensure that your work is always up to date.Job-Related Knowledge, Competencies & Skills Re...

Group Manager - Operations - DurbanFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...

Group Manager - Operations - DurbanCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, ...

Financial Services: Operations Manager

Deputy Manager - Operations - Cape TownCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturi...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Shared Services Operations Manager page is loaded Shared Services Operations Manager Apply locations Pinelands time type Full time posted on Posted 3 Days Ago job requisition id JR-53233 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The role of the Shared Services Operations Manager is accountabl...

Functieomschrijving Description Oversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization s products. Operations management: Responsible for the day to day running of the Operational tasks in line with the performance m...

Group Engineering Manager Global operations - SellendamFull job descriptionJob DescriptionTo protect and grow the FNB market share within the agricultural market segment.Achieve net profit growth for Group.Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.Manage target and budget goals whilst ensuring effective...

Group Engineering Manager Global operations - JhbFull job descriptionIntroductionThis position will be based at the Head Office in Woodmead.DescriptionThis position is responsible to provide Engineering Support to Minopex global Group Operations. This will include but not be limited to the role out and standardisation of a maintenance management system. The role will have a strong focus on suppor...

Description The role of the Shared Services Operations Manager is accountable for the execution of tactical business plans at an operational cross-functional team level. The role is further responsible to operate within a value chain (OPS, IT and HC Practice) to drive out a superior employee experience over a period of 3 months to a year. Manages resources across the Shared Service business and g...

Job DescriptionEssential Management of high performing teams Confidence and creditability Ability to effectively communicate information and knowledge assertively, whilst demonstrating empathy with customers and colleagues. Ability to prioritise deliverables and plan accordingly Embraces change whilst remaining productive and positive Leadership / Management and conflict resolution skills Perform...

Job DescriptionWNS is looking for a Group Manager to lead a group of Team Leaders for a client in the Retail sector.This role will be focussed on achieving Operational Excellence by exceeding all client KPI's, in exceeding SMARTOPS scores through support of staff, reward and recognition, and communication with the team. You will be required to closely manage the team, and have your finger on the ...

Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key Res...

Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key Res...

Job DescriptionTo lead a team of Sales and Retentions associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.Ensure best use of systems and technology to deliver effectively and efficiently. Proven ability in managing high perf...

Shared Services Operations Manager page is loaded Shared Services Operations Manager Apply locations Pinelands time type Full time posted on Posted 3 Days Ago job requisition id JR-53233 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe role of the Shared Services Operations Manager is accountable...

SECURITY MANAGER POSITIONIsidingo Security Services is looking for 2 x Operations Managers with a minimum experience of 5 years. Purpose of the JobThe Security Manager will report to the Regional Operations Manager and serve as a member of the Senior Management Team. The primary responsibility will be to ensure organizational effectiveness by providing leadership for the Organization's Security O...