Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with changes and handle related queries Share information with customers to build their understanding of pro...
Telesales/Call Centre Agents required, our client is in need of Telesales/Call centre Agents to work in a busy inbound and outbound Call Centre, young applicants should have basic call centre skills and be able to; provide support to clients, with effect
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE* Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you hav...
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent.Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas in...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting t...
No experience is required for call centre and customer service job available. A short free training will be offered first just before start. Anyone interested should call now to apply: 062 6784 350 / 078 505 1185 / 011 8343 126
Position: Clinical Call Centre Agent Position Purpose: To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue. Experience: 2 - 3 years clinical call centre experience in the medical aid...
Position:Clinical Call Centre AgentPosition Purpose:To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue.Experience:2 - 3 years clinical call centre experience in the medical aid indu...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...
We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and Skills Strong verbal and written communication skillsListening ...
Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...
Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...
Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas i...
Call Centre Agent West Rand and JohannesburgMust be fluent in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro. Compile accurate, informative reporting.
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsListening ski...
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.-Must be based in Johannesburg and have own vehicle.-Knowledge of IPV address 4 and 6, subnetting, porting, mapping, routing.-Excellent custo...
Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. Position Overview: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolv...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...