inbound call centre jobs in gauteng

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different desks (inbou...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different desks (inb...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different desks (inb...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different desks (inb...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different desks (inb...

Job Description Role Overview As an Inbound Sales Advisor, you will be interacting with customers that contact the Call Centre directly.You will do the needs analysis with the customer all the while highlighting the benefits and features of the product in question and emphasizing the benefit of being ensured by OUTsurance.You will be required to interact with clients, increase sales, and elevate ...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...

Do You Have What It Takes? Are you energetic and an innovative out of the box thinker? Do you have a great can-do attitude? Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working in a high paced ever-changing environment? Our employees are the heartbeat of our business and are our top priority as we believe an empowered and engaged workforce enables...

Do You Have What It Takes? Are you energetic and an innovative out of the box thinker? Do you have a great can-do attitude? Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working in a high paced ever-changing environment? Our employees are the heartbeat of our business and are our top priority as we believe an empowered and engaged workforce enables...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very knowl...

Contact Centre Team CoachBased in RandburgFixed term contractThe position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is deliv...

Contact Centre Team Coach Based in Randburg Fixed term contractThe position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is del...

Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...

Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional ...

The hearX Group offers the world's first clinical smartphone hearing test solutions. Our award-winning products are used in over 25 countries. Our aim is to impact on an individual, community and global level by creating sustainable, smart solutions for hearing health for everyone.Job purpose: Responsible for conducting telephonic sales as well as handling customer issues pertaining to the sales ...

M-KOPA Customer Service - Team Coach The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.Main Responsibilities will i...

M-KOPA Customer Service - Team Coach The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities will ...

M-KOPA Customer Service - Team Coach The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities will ...

These jobs were popular with other job seekers The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must have experience in the investment industry and have financial advisory or brokerage experience. Salary on offer is R120K ctc per annum max, including company benefits. Please do not apply if you are no...

Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...