inbound call centre consultant jobs

OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role d...

OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role ...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deal with clients via telephone in adherence to procedural, productivity and quality standardsfrom a service Centre perspective.Provide excellent quality o...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To manage the end-to-end value propositioning of the Retention inbound and outbound contact centre by ensuring adherence to standing procedures and audit requirements within the area. Managingof large staff contingent in terms of agreed human performance principles, and effective support to all staff and man...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role delivers client service by ta...

Direct message the job poster from BelmondDirector of Global Talent Acquisition at Belmond / LVMHAs a Reservations Consultant at Belmond Safaris, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will deliver highly quality and efficient service, ensuring that every guest has an exceptional Safari experience. If you're ...

Multi-Skilled Service Professional (Fixed Term) page is loaded Multi-Skilled Service Professional (Fixed Term) Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-53839 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Summary To provide a positive customer experience b...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to businessneeds, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery Consultant Welcome to FNB, the home of t...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The inc...

Multi-Skilled Service Professional (Fixed Term) page is loaded Multi-Skilled Service Professional (Fixed Term) Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-53839 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job SummaryTo provide a positive customer experience by...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers Qualifications Completed MatricExperience 3 -4 years Inbound and Outbound contact centre experience early, la...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of th...

Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor's degree in Business, Sales, Marketing, or related field is a plus 3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes...

Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related *must have* FAIS, RE5, Class of Business in long term and short term insurance Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor...

Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related *must have* FAIS, RE5, Class of Business in long term and short term insurance Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor...

Technical Competencies and responsibilitiesExperience working in an inbound Call Centre environment.Insurance Claims experience.Proficient in telephone etiquette.High computer literacy in MS Word and Excel.Investigate claims by contacting relevant clients to obtain outstanding information and/or documentation. Receive and respond to incoming internal and external calls professionally and efficien...

Supervisor Customer Value Maximization Listing reference: track_001203 Listing status: Online Apply by: 25 April 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer V...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers Qualifications Completed MatricExperience 3 -4 years Inbound and Outbound contact centre experience early, la...

Who are we?Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, design...

These jobs were popular with other job seekers Reference: DUR002069-CW-1DUR002069 - Affinity Claims Administrator Kloof, KznPurpose of the job:To play a crucial role in receiving and processing technology-based claims from inception to repair or payout status. Your responsibilities will include engaging with external customers to track and process insurance claims and related administration, ensu...