Requirements: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeResponsibilities: Manage large amounts...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent.Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas in...
Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...
Insight Analyst We would like to make sure that everybody has the opportunity to succeed, and we will ensure that the process for all internal recruitment is transparent and fair, this will ensure that we get the best candidates. Creative Thinking Skills Organizational Skills Time management Skills Critical Thinking Skills Consolidate, organize and interrogate large volumes of data Visualize, com...
Requirements:Tourism industry consultantMaking online and telephonic bookings for hotel and tourism industryPrevious experience preferable but not necessaryGood potential for growth within the companyMust be fluent in English LanguageCall centre based in Green PointSalary between R apply below to R apply below per month
Requirements: Tourism industry consultant Making online and telephonic bookings for hotel and tourism industry Previous experience preferable but not necessary Good potential for growth within the company Must be fluent in English Language Call centre based in Green Point Salary between R apply below to R apply below per month
ROLE OVERVIEW The primary role of an Incoming Call Centre Agent is to answer all incoming calls and ensure all callers have the information and assistance needed whilst providing a positive experience of Hungry Lion. The Incoming Call Centre Agent is the 'face' of Hungry Lion. You will be required to work a rotational shift including some weekends and public holidays during our operational hours....
We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
Fixed Term Contract Position Based in Randburg To Start ASAP Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to):...
We are currently seeking highly motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding debts. This is a great opportunity to build a ca...
Insight Analyst We would like to make sure that everybody has the opportunity to succeed, and we will ensure that the process for all internal recruitment is transparent and fair, this will ensure that we get the best candidates. Creative Thinking Skills Organizational Skills Time management Skills Critical Thinking Skills Consolidate, organize and interrogate large volumes of data Visualize, com...
We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
Description SummaryThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, under direct supervision. The incumbent is individually accountable for achieving results through their own efforts with support and coaching.Duties and ResponsibilitiesDeals with client queries via telephone in adherence with Call ...
We are urgently looking for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards Sandton on a part time basis (work shifts as and when client needs you on-site, it is now peak period, so you will have to be on-site more often)Attend to incoming callsTaking ordersData capturing Must have:MatricNo less than 2 years' inbound call centre work experi...
We are currently seeking highly motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding debts. This is a great opportunity to build a ca...
A well-established organization in Pretoria is seeking a Inbound Contact Agent Background in IT or Tehnical Support to join their team. Salary will be discussed in the interview. Able to communicate with customer on a variety of channels (WhatsApp,Phone, Email etc) Resolve customer issues efficiently and courteously promptly Provide a memorable customer experience and good customer service Must h...
A well-established organization in Pretoria is seeking a Inbound Contact Agent Background in IT or Tehnical Support to join their team. Salary will be discussed in the interview. Able to communicate with customer on a variety of channels (WhatsApp,Phone, Email etc) Resolve customer issues efficiently and courteously promptly Provide a memorable customer experience and good customer service Must h...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...
Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...
About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...
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