hospitality

Key Responsibilities:Assist in implementing and monitoring lodge policies, processes, and standards to provide high-quality service to our guests.Collaborate with department teams to ensure a coordinated effort in delivering excellence in guest service.Help maintain par-stock levels for various lodge departments, including Food and Beverage and Housekeeping.Support the selection of competent empl...

Key Performance Indicators:Customer Related: Measure guest satisfaction levels and feedback metrics.People Related: Provide orientation to new team members and support colleagues effectively.Process Related: Adhere to policies and standards governing night audit activities.Finance Related: Monitor cash and credit card variances, manage daily financial tasks, and identify upsell opportunities.Role...

Key Performance Indicators:Customer Related:Creditors daysCash ControlDeposit managementAccuracy of financial reporting with deadlinesPeople Related:Effective coaching and feedback to ensure financial literacy across the Department TeamsProcess Related:Set up and maintenance of the Hotel Accounting SystemAdherence to financial controls across the TeamCompleteness of policies, processes, and stand...

Key Performance Indicators: Customer Related: Creditors days Cash Control Deposit management Accuracy of financial reporting with deadlines People Related: Effective coaching and feedback to ensure financial literacy across the Department Teams Process Related: Set up and maintenance of the Hotel Accounting System Adherence to financial controls across the Team Completeness of policies, processes...

Key Performance Indicators:Areas KPIs1. Customer RelatedLevel of guest satisfaction, including responses to special requests and management of Guest Feedback and Online Reputation2. People RelatedEffective coordination of Hotel Team effort to serve Guests; the morale, growth, and development of Hotel Team Members3. Process RelatedAchievement of quality improvements as agreed by the Owner and Valo...

DescriptionIt's a powerful feeling, to belong. It's finishing each other's thoughts. Laughing at the same jokes. It's that moment you feel truly and completely yourself. It's working with people who treat you like family. At the Springs Resort we know that when you feel at home, you'll make our guests feel at home. If this sounds like the place for you, join us. The Springs Resort, located at 165...

The Camp Lucy Housekeeping Supervisor is responsible for ensuring that Camp Lucy's facilities and grounds maintain impeccable cleanliness throughout each event and guest stay.The general responsibilities are listed below. Hours: Thursday through Monday Supervisor: Lodging Manager Responsibilities: Works to ensure high scores for cleanliness and other housekeeping-related To ensure that high stand...

The Camp Lucy Housekeeping Supervisor is responsible for ensuring that Camp Lucy's facilities and grounds maintain impeccable cleanliness throughout each event and guest stay.The general responsibilities are listed below.Hours: Thursday through MondaySupervisor: Lodging ManagerResponsibilities:Works to ensure high scores for cleanliness and other housekeeping-related To ensure that high standards...

Servicing of assigned guest rooms and other areas as directed. Tasks include: Servicing of vacant and occupied rooms as per the standard Completing allocated tasks in the allocated time Report any maintenance or security issues to supervisor or Executive Housekeeper Guest engagement as per the standard Collecting and returning any guest property left in vacated rooms "Powering the industry with e...

Key Performance Indicators: Customer Related: Measure guest satisfaction levels and feedback metrics. People Related: Provide orientation to new team members and support colleagues effectively. Process Related: Adhere to policies and standards governing night audit activities. Finance Related: Monitor cash and credit card variances, manage daily financial tasks, and identify upsell opportunities....

NOW RECRUITING - HOTEL NIGHT AUDITOR WITH OPERA EXPERIENCE. voco Johannesburg Rosebank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. Are you a night owl with a passion for hospitality and meticulous attention to detail? We...

5 Star Boutique Hotel in Franschhoek WC Winelands region is seeking a Head IT Systems Administrator/Manager - FACE to FACE interviews only. Kindly note below qualifying criteria before applying: CLEAR Criminal Record? CLEAR credit record - if debt review/counselling please mention? Are you based in the Franschhoek/Paarl region in order to do a face to face interview in Franschhoek? Do you have yo...

Leading Hotel Group requires a Duty Manager who has at least 3 years experience as a Duty Manager, and has worked on Opera (essential). The position is shift based and will require handling customer and employee issues; overseeing operations, including maintenance, cleanliness, and efficiency; and ensuring that security and safety regulations are met. Applicants should ideally have night auditor ...

Luxury hotel in Plettenberg Bay is looking for an Assistant Hotel Manager in charge of F&B. The Assistant Hotel Manager's role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the General Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.Responsibilities:R...

Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, exciting casino action, live entertainme...

Key Responsibilities: Lead the implementation and maintenance of IT systems, including hardware, software, and networks, with a focus on Opera and Symphony platforms. Collaborate closely with Front Office and Finance departments to understand their IT requirements and ensure seamless integration of systems to support operational efficiency. Oversee the configuration, customization, and optimizati...

Key Responsibilities: Assist in implementing and monitoring lodge policies, processes, and standards to provide high-quality service to our guests. Collaborate with department teams to ensure a coordinated effort in delivering excellence in guest service. Help maintain par-stock levels for various lodge departments, including Food and Beverage and Housekeeping. Support the selection of competent ...

Luxury hotel in Plettenberg Bay is looking for an Assistant Hotel Manager. The Assistant Hotel Manager s role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the General Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. Responsibilities: Responsible for ...

Luxury hotel in Plettenberg Bay is looking for an Assistant Hotel Manager in charge of F&B. The Assistant Hotel Manager s role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the General Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. Responsibilities:...

Key Performance Indicators:Customer Related:Creditors daysCash ControlDeposit managementAccuracy of financial reporting with deadlinesPeople Related:Effective coaching and feedback to ensure financial literacy across the Department TeamsProcess Related:Set up and maintenance of the Hotel Accounting SystemAdherence to financial controls across the TeamCompleteness of policies, processes, and stand...

Key Responsibilities: Report Design and Coordination: Develop, format, and design reports for the management team. Ensure timely and accurate distribution of reports. Collaborate with various departments to gather and analyze data for reporting purposes. Coordinating Business Review Reporting: Coordinate timely business review reporting from properties, ensuring accuracy and distribution. Manage ...

Great opportunity for individual with completed Degree or Diploma in Hospitality Management / Sales & Marketing, and 3-5 years branch management experience in tertiary academic environment MUST HAVE: Relevant degree or diploma 3 years relevant general management experience in academic environment DUTIES: Manage operations - sales, HR, academic delivery, finances, student satisfaction Design, impl...

Great opportunity for individual with completed Degree or Diploma in Hospitality Management / Sales & Marketing, and 3-5 years branch management experience in tertiary academic environment MUST HAVE: Relevant degree or diploma 3 years relevant general management experience in academic environment DUTIES: Manage operations - sales, HR, academic delivery, finances, student satisfaction Design, impl...

A vacancy exists for a Services Manager based at a Private Hospital Group in Port Elizabeth reporting to the , Hospital Manager . The successful incumbent will be responsible for efficiently coordinating and managing the internal support services and external service providers within the hospital environment to achieve Company objectives of quality, growth and people. Services managed may include...