Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Vendor Accredited Platform certificat...
iOCO Infrastructure Services Invites You to Explore Possibilities. We're looking for a 2nd Line IT Support Engineer superstar to join our team of problem-solving experts and help us keep our software running smoothly.  What you†ll do: Assisting in 1st/2nd line technical support. Call Management Working to SLAs Direct User communication verbally and written for assistance in Software distributi...
IT Support Engineer Tier 2 Cape Town R28 000 to R30 000 Per Month We are looking for a motivated and experienced IT Engineer to join our out of hours Service Desk team based in Cape Town, South Africa. This role will report to the Director of Technology and Engineering. This is for a UK-based company, servicing Europe and the UK, so you will work UK hours. The main purpose of this position would ...
ABOUT THE ROLE Part of a blended team of experienced engineers (Analysts, 1 st Line, 2 nd Line), you will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing w...
Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers and help us keep our software running smoothly. What you†ll do: Assisting in 1st/2nd line technical support. Fluent Communication in Germany and English (Written and Verbal) Call Management Working on S...
Requirements Compressed Air Business background is advantageous. Strong Sales Management skill Familiar with direct & indirect Sales channels Marketing mindset initiative (Digital). Committed to driving results (KPI's) Team Player (Collaboration with other team members). University Degree/Diploma in Engineering, Commercial qualification or relevant experience. Self-motivated Work without supervis...
Customer Support (Voice, Networks, and Security)OperationsManagement External: Customers JOB SUMMARY: Main purpose of position: CipherWave prides itself on customer service and as such is looking for the successful candidate to take personal ownership for end-to-end technical support, diagnostics, fault management and service restoration for all client services. This role is a consultative 1 st L...
Main purpose of position: As a 2nd Line Voice Support Engineer, you will be working within our existing, highly skilled, innovative, and driven Voice Support team, allowing you to be an Ambassador for all our products.You will be working with all the latest Voice over IP technologies, and ensuring our customers get a return on their investment into our products and support. Responsibilities and d...
Reference: JHB000967-DS-3 Role: Jnr Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team. It is a busy and exciting working environment and they offer lots of growth and development. Requirements: Previous relevant network support experience within a Service ...
An IT/Telecoms company, based in Germiston is looking for an IT Support Engineer (2 nd Line Support) tol manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered to or bettered Checking of logs/monitoring for any possible issues and suggest preventa...
A well established organisation in Centurion has a vacancy for an IT Technical Agent/Consultant who has been responsible for providing Clients with Level / Tier 2 Support. Responsible for calling on Clients in the Gauteng area providing on site support. Adhere to Service Level Agreements. Faultfinding. Troubleshooting. Upgrades. Desktop support. Technical support. Strong Microsoft experience.
Requirements:Previous relevant network support experience within a Service Desk environment, ideally within an ISPKnowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressureHands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferredStrong understanding of networking co...
Requirements: Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred Strong understanding of networkin...
Requirements:Previous relevant network support experience within a Service Desk environment, ideally within an ISPKnowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressureHands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferredStrong understanding of networking co...
Requirements: Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred Strong understanding of networkin...
Requirements:Previous relevant network support experience within a Service Desk environment, ideally within an ISPKnowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressureHands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferredStrong understanding of networking co...
TDN - Internal Account Manager: National Tier 1 - #304-01 Close date: 2024-02-01T00:00:00.000Z If you are a digitally capable customer sales and service professional with excellent communication skills who are drawn to the technology distribution space, then this might be the opportunity for you. As an Internal Account Manager for Tarsus Distribution's Tier 1 team based in Johannesburg, you will ...
TIER 1 CUSTOMER QUALITY ENGINEER ATLANTIS, Western Cape R30 000 - R35 000 Per Month Negotiable on Qualification and Years of relevant experience Reputable Global Automotive Manufacturing concern is offering this lucrative career opportunity within their growing concern and team of Quality Assurance professionals. One would describe you as having excellent interpersonal, problem-solving and decisi...
Dear Prospective Candidates, We are currently seeking applicants to fill two vacancies within our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 IT Support Technician. Prior to submitting your CV for consideration, we kindly request that you thoroughly review the duties and responsibilities outlined below to ensure alignment with your qualifications and expertise...
Rentokil Initial: Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, sci...
Requirements: Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications. Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies. Hands-on experience with network and voice hardware and software from ...
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first class support to a wide range of customers, across multiple platforms. It is a busy and exciting w...
Requirements: Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.Hands-on experience with network and voice hardware and software from le...
Description This role is individually accountable for developing and implementing / generating adhoc and regular reports and dashboards for the OMiX Line 1 GRC function. Additionally, performing data extraction, manipulation and descriptive / exploratory data analysis. This role will also provide administrative, technical and integrated problem solving support to the OMiX Line 1 GRC function.Data...