gauteng on line

Main Responsibilities: Fully understand the service KOCHO has been engaged to deliver in line with ITIL Framework. Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues. Provide a single point of contact for end users support usin About the company Join Kocho on a journey of secure cloud transformation. Discover award-winnin...

SD 1st Line Support - BellvillePurpose of the RoleReporting to the Head of IT and working closely with Service Desk Lead and Technical Support Manager you will provide effective IT technical support to Cape Town and UK sites. Working within established processes and guidelines you will deliver support remotely and face to face to all end users with SLA targets. Ensuring excellent customer service...

ENVIRONMENT: Our client specializes in aiding businesses with a global presence, operating across multiple data centers and serving users dispersed across various geographic locations. They strategically plan, execute, and oversee international projects spanning four continents and reaching over 190 countries. Currently, they are seeking a 3rd line Systems Engineer to join a dynamic team of 1st, ...

iOCO Infrastructure Services Invites You to Explore Possibilities. We're looking for a 2nd Line IT Support Engineer superstar to join our team of problem-solving experts and help us keep our software running smoothly.  What you†ll do: Assisting in 1st/2nd line technical support. Call Management Working to SLAs Direct User communication verbally and written for assistance in Software distributi...

FIRST LINE SUPPORT ENGINEER FOR TELCO REQUIRED To respond to customer inquiries and technical support tickets. Maintain accurate records of customer interactions and technicalsupport tickets. Willing to work rotationals hifts, requires excellent communication skills, fluent in English and Afrikaans. Basic knowledge of networking protocols, hardware, and software is beneficial. Willingness to lear...

FIRST LINE SUPPORT ENGINEER FOR TELCO REQUIRED To respond to customer inquiries and technical support tickets. Maintain accurate records of customer interactions and technicalsupport tickets. Willing to work rotational shifts, requires excellent communication skills, fluent in English and Afrikaans. Basic knowledge of networking protocols, hardware, and software is beneficial. Willingness to lear...

Together with our client, a leading claims administrator in Johannesburg North, we are recruiting for a 1st Line Support Agent and Trainer who will be responsible for providing efficient and effective technical support to customers as well as onboarding of new practices and going on-site to train the users on their software. This role requires a strong understanding of application troubleshooting...

Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers and help us keep our software running smoothly. What you†ll do: Assisting in 1st/2nd line technical support. Fluent Communication in Germany and English (Written and Verbal) Call Management Working on S...

3rd Line Support Engineer

Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Vendor Accredited Platform certificat...

Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Vendor Accredited Platform certificat...

Requirements Compressed Air Business background is advantageous. Strong Sales Management skill Familiar with direct & indirect Sales channels Marketing mindset initiative (Digital). Committed to driving results (KPI's) Team Player (Collaboration with other team members). University Degree/Diploma in Engineering, Commercial qualification or relevant experience. Self-motivated Work without supervis...

Team Leader - 1st Line Risk Operations

1st Line Support - Telecoms (JB1336)

ENVIRONMENT: JOIN a global team of a dynamic Managed Services Provider seeking a highly technical & ambitious 3rd Line Technical Support Engineer with at least 3-4 years relevant work experience. The team is very technical, and you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and other aspects of the business. The ideal ...

These jobs were popular with other job seekers Cosmopolitan Projects and Central Development Property Group 41 De Havilland Crescent, Persequor Techno Park, Pretoria, 0020 Cosmopolitan Projects and Central Development Property Group 41 De Havilland Crescent, Persequor Techno Park, Pretoria, 0020 We're seeking 1st Language Afrikaans Speaking Sales Consultants - Contract Position - Gauteng, for the...

1st Line Service Desk Engineer

An IT/Telecoms company, based in Germiston is looking for an IT Support Engineer (2 nd Line Support) tol manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered to or bettered Checking of logs/monitoring for any possible issues and suggest preventa...

Requirements:Attend to incoming client inquiries via phone, email, and ticketing system Troubleshoot technical issues relating to Data, VOIP, FirewallingCreate and manage support tickets to ensure matters are attended to promptly Guide clients through troubleshooting steps using remote desktop tools Escalation of ISP issues to Technicians and Management Take proactive measures to monitor client s...

Requirements: Attend to incoming client inquiries via phone, email, and ticketing system Troubleshoot technical issues relating to Data, VOIP, Firewalling Create and manage support tickets to ensure matters are attended to promptly Guide clients through troubleshooting steps using remote desktop tools Escalation of ISP issues to Technicians and Management Take proactive measures to monitor client...

Job DescriptionTo conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy)Key Responsibilities:Conducting manual audit, validate questionable entries & edit transaction log.Require to attend/make a call to validate.Ensure quick, efficient and accurate turnaroundEnsure all actions comply with all data protection legislationsEmail and Text Tem...

Job Description To conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy) Key Responsibilities: Conducting manual audit, validate questionable entries & edit transaction log. Require to attend/make a call to validate. Ensure quick, efficient and accurate turnaround Ensure all actions comply with all data protection legislations Email and T...

Requirements: Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications. Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies. Hands-on experience with network and voice hardware and software from ...

Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first class support to a wide range of customers, across multiple platforms. It is a busy and exciting w...