customer support jobs in western cape

Calling all stay-at-home moms and housewives fluent in Turkish ! Are you ready to embark on an exhilarating work-from-home adventure? We have an exciting opportunity just for you! Join our client s team as a Turkish speaking Customer Care Specialist (CCS) and work completely from home, all while making a significant impact. As a CCS, your main focus will be on assisting participants in incentive ...

WHAT YOU'LL DOLead, coach and motivate your teamAre aware of the stress points within your team and act to address those in real-time first.Mentor all agents on the company values and expected behaviours Create an environment promoting team development and building Constantly push the team to improve through the right metrics and challengesConduct monthly performance reviews and ensure performanc...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job DescriptionProviding excellent customer service with a key focus on doing the right thing for each customer deliver solutions that meet their individual needs...

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps c...

The position of IT Support Lead includes but are not limited to:SKILLSSharePoint expertise (non-negotiable)Integration expertise (non-negotiable)Risk mitigation planning Documentation and reporting Quality assurance Infrastructure development Product development Business analyst Project management Requirement analysis Critical thinking TeamworkData Modelling TECHNICAL SKILLS (FULL STACK - benefic...

Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation procedures as required.- Collaborate with...

Calling all stay-at-home moms and housewives fluent in Turkish !Are you ready to embark on an exhilarating work-from-home adventure?We have an exciting opportunity just for you!Join our client's team as a Turkish speaking Customer Care Specialist (CCS) and work completely from home, all while making a significant impact.As a CCS, your main focus will be on assisting participants in incentive prog...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are technology innovators inside global en...

Sr Technical Support Analyst - Cape TownFull job descriptionJoin the Team Making Possibilities HappenIf you ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it s your turn to serve the payment needs of organizations and people the world over.As a Senior Technical Suppor...

Job Description Calling all stay-at-home moms and housewives fluent in Polish !Are you ready to embark on an exhilarating work-from-home adventure?We have an exciting opportunity just for you!Join our client's team as a Polish speaking Customer Care Specialist (CCS) and work completely from home, all while making a significant impact.As a CCS, your main focus will be on assisting participants in ...

Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence! Are you in need of unparalleled customer support that leaves a lasting impression? Look no further! Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? Expertise: Our agents are highly trained professionals with exten...

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps c...

We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors.We build our own culture in which we dream big and stay busy doing the right things.We need people who can understand the bigger picture and who connect the dots to achieve success.In our agile and demanding environment, you will have to ask the right questions and take the smart r...

JOB SUMMARY: As a Customer Support Manager, you will play a pivotal role managing the daily operations of the department, by providing leadership and guidance to the team ensuring a seamless and courteous management of all customer communication and engagements resulting in customer loyalty and satisfaction. In addition to overseeing the departments communication channels, the customer support de...

Job Description Calling all stay-at-home moms and housewives fluent in Polish ! Are you ready to embark on an exhilarating work-from-home adventure? We have an exciting opportunity just for you! Join our client s team as a Polish speaking Customer Care Specialist (CCS) and work completely from home, all while making a significant impact. As a CCS, your main focus will be on assisting participants...

Job Description An exciting job opportunity awaits you as a Portuguese Online Lottery Support professional to join a leading gaming operator in Cape Town !We are seeking a vibrant individual fluent in Portuguese to provide high-quality telephone and e-mail support to customers participating in online lottery activities If you are fluent in Portuguese, passionate about customer service, and have e...

An exciting job opportunity awaits you as a Portuguese Online Lottery Support professional to join a leading gaming operator in Cape Town !We are seeking a vibrant individual fluent in Portuguese to provide high-quality telephone and e-mail support to customers participating in online lottery activities If you are fluent in Portuguese, passionate about customer service, and have experience in the...

Reference: PE002426-VD-2 Our client a leading provider of software solutions to the retail and hospitality sectors is seeking to add an Installation and Support Technician to their PE based team. An exciting career opportunity awaits you! Only Candidates based in PE, Uitenhage and Despatch will be considered. Responsibilities: Conduct on-site installations of point-of-sale systems for clients, en...

Reference: PE002426-VD-2 Our client a leading provider of software solutions to the retail and hospitality sectors is seeking to add an Installation and Support Technician to their PE based team. An exciting career opportunity awaits you! Only Candidates based in PE, Uitenhage and Despatch will be considered. Responsibilities: Conduct on-site installations of point-of-sale systems for clients, en...

IF YOU ARE NOT BI-LINGUAL OR MULTILINGUAL THEN YOUR APPLICATION WILL BE REJECTEDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.Speaking directly with clients via an inbound line and provide responses to general cont...

Empowers teams with technical expertise, leadership, and mentorship to ensure seamless software development and upkeep of customized software solutions vital to the operations of Foods and Clothing divisions. Lead the charge in transforming the Foods and Clothing sectors with cutting-edge technology! Drive innovation, mentor top talent, and ensure the seamless delivery and maintenance of customiz...

CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience t...

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps c...

Job descriptionYour Duties and Responsibilities...Plan each day and month in advance, in order to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre-defined sales target.Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.Abide by the Virgi...