Customer support jobs in Johannesburg

The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job the support desk person is to keep a tig...

Support Dev LeadJohannesburgPermanentAn entrepreneurial, and forward-thinking company specialises in utilizing geospatial data and technologies to help clients enhance their operational efficiencies and increase profitability. They offer tailored data, insights, and innovative products across various industries, aiming to convert raw data into practical business insights. With expertise spanning ...

About the job Junior Customer Success ManagerThis position will entail fully remote work, collaborating with international clients on a contract staffing basis (month-to-month), for 8 hours a day, Monday to Friday. Timezone flexibility may be required to accommodate different countries.Position Summary:The Junior Customer Success Manager will play a vital role in building and maintaining relation...

Vodacom Postpaid Call Centre Consultant

We are seeking a skilled and detail-oriented Public Transport Scheduler to join our transportation team. The ideal candidate will be responsible for planning and coordinating schedules for public transportation services to ensure efficient and reliable operations. The Public Transport Scheduler will collaborate with various stakeholders, including drivers, dispatchers, and management, to optimize...

RESPONSIBILITIES Responsible for the organization's Member Rewards Programme. Develop and implement standard operating procedures as well as campaign coordination and execution. Monitor the work quality of the outsourced customer Service teams. Staff recruitment and supervision. Project Management Support Invoice marketing campaigns and vouchers from service providers and contribute to operationa...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 24 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is l...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 24 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is loo...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 23 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is l...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 23 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is loo...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...

JOB DESCRIPTION Customer Service Representative KEY TASKS Establish strong trusting relationships with customers and Powafix Sales staff Attending to telephone calls and recording verbal orders Capture orders onto SAGE received via email, repsly, portals and telephone Attend to counter customers and order processing Invoicing picked orders and collating route supporting documents Cross border inv...

Offsite After-Hours Support Technician (Johannesburg)Are you a night owl or someone who thrives in the later hours? We've got exciting news for you! Moving Tactics is expanding its team and introducing a unique opportunity for those who prefer working after regular business hours. We are looking for a fast paced, dynamic, proactive and highly motivated individual to join our team as the Offsite A...

Broad description of responsibilities: * To deliver exemplary customer service to an existing base of dealers, as well as product/technical training for new Lutron dealers. Job Objectives : * Solid grasp of all technical requirement in the Lutron product line * Efficient management of RMA processes * Technical and design assistance to dealers on Lutron projects Minimum Requirements: * Min of 3 ye...

Are you based in the United States? Select your country to see jobs specific to your location.Asset Care Engineer - Gauteng, JohannesburgOur client in the commodities sector with various operations seeks an Asset Care Engineer to drive the Asset Care function within the group, with particular focus on system & business process development, integration & support while enforcing business process an...

Reference: RTB002417-R-1 This dynamic role relies on the ability to deliver exemplary customer service to an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination with the rest of the team is crucial to achieving objectives from initial contact to project completion Job Objectives Solid grasp of all technical requirements in the Lutron product line D...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or ...

Join Our Client's Team as an Installation Support (Scheduling) Agent!Are you ready to be a vital part of a dynamic team where your organizational skills and customer service expertise will shine? We're looking for an Installation Support (Scheduling) Agent to join our client's growing family!They're not just about products; they're about experiences. They pride themselves on delivering top-notch ...

This position is mainly responsible for preparing, monitoring and updating cost estimates; invoices and sale orders. This position will require the individual to maintain the integrity of the Company's reputation by ensuring that all Customer requests are executed in a timely and professional manner. Prepare and revise detailed cost estimates and invoices. Complete sales orders, posting. Monitori...

This position is mainly responsible for preparing, monitoring and updating cost estimates; invoices and sale orders. This position will require the individual to maintain the integrity of the Company's reputation by ensuring that all Customer requests are executed in a timely and professional manner. Prepare and revise detailed cost estimates and invoices. Complete sales orders, posting. Monitori...

David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied. David Kennedy Recruitment is working with a y...

Senior IT Support Engineer Kempton Park, Johannesburg.Duties and Responsibilities:The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities:Respond to and resolve support calls remotely or at customer site.Remote and on-site administration of servers and workstations.Mentoring and guiding the support team.Handle escalations.Ma...

Our client is a global player in the fertiliser business Role responsibilities: Facilitate communication with related business stakeholders in the region as per directives from our client's headquarters Develop our client's brand in the region according to communicated plans from headquarters, while fostering strong and enduring relationships with strategic customers and partners Prepare annual p...