Call centre customer services Cape Town jobs

Creating purposeful careers as we build the future of contact centre solutionsWork with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on trackto meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and man...

Creating purposeful careers as we build the future of contact centre solutions Job Title Tech Support Customer Service Representative Identify and respond to the customers' needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve th...

Creating purposeful careers as we build the future of contact centre solutionsCustomer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.The successful applicant w...

Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence! Are you in need of unparalleled customer support that leaves a lasting impression? Look no further! Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? Expertise: Our agents are highly trained professionals with exten...

Overall Purpose of the Job: Support and provide superior service to internal and external customers via phone, email and face to face for walk in customers to ensure FADT retain all clients Minimum Qualifications and Experience: Matric/ Grade 12 A minimum of 2years customer service/sales experience in a call centre environment (with sales lead generation experience. Main Duties and Responsibiliti...

Technical Services ManagerDepartment: Support Employment Type: Full Time Location: Cape Town Reporting To: Head of SA Managed Services and Support DescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides ...

Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence! Are you in need of unparalleled customer support that leaves a lasting impression? Look no further! Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? Expertise: Our agents are highly trained professionals with exten...

CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience t...

Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier.We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers' need to respond to the ever-changing world.Our powerhouse products and expertise are main...

Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our powerhouse products and expertise are ma...

Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate records for tracking and follow up Distribute qualified leads to the Sales team, providing backgroun...

Overall Purpose of the Job : Support and provide superior service to internal and external customers via phone, email and face to face for walk in customers to ensure FADT retain all clients Minimum Qualifications and Experience: Matric/ Grade 12 A minimum of 2years customer service/sales experience in a call centre environment (with sales lead generation experience. Main Duties and Responsibilit...

Select how often (in days) to receive an alert: Business Unit: Discovery Health Function: Call Center / Contact Center Date: 20 May 2024 What is a Talent Pool? In simplest terms, a talent pool is a database of candidates that have already been deemed qualified for particular positions and who can be offered roles as soon as they become available. What does this mean for you? It's good news becaus...

The purpose of the position is to assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained. Responsibilities Key performance areas: Achieve the desired levels of operational sales efficiency within the Call CentreDevelop team capabilities to meet the department sales strateg...

Operations Manager - Insurance Call Centre - US Hours WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including B...

Customer Service Team Manager Financial Services - South Africa WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key...

WebFX is a proud Google Premier Partner with 6 offices in the US as well as one in Guatemala and another in Cape Town, South Africa! We are continuing to expand worldwide and would love for you to be a part of that! In fact, we doubled in size in the past 5 years and are projecting to once again double in size and be a global, publicly traded tech company by the year 2030 - operating in every con...

Senior Group Manager - Call Centre Operations Night Shift WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key indus...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service b...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job DescriptionProviding excellent customer service with a key focus on doing the right thing for each customer deliver solutions that meet their individual needs...

These jobs were popular with other job seekersLeading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing prot...

These jobs were popular with other job seekersWe are looking for a high-performing Sales consultant in Gauteng and Cape Town to help us meet our customer acquisition and revenue growth targets by keeping our customers satisfied through excellent service. You will be responsible for assisting customers as well as doing admin and other operational duties within the branch.Duties & ResponsibilitiesA...

Creating purposeful careers as we build the future of contact centre solutionsCallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by a...