Customer service quality assurance jobs

Reference: JHB001529-MS-1 Job Title: QUALITY ASSURANCE GENERALIST Purpose of the Job: We are looking for a talented individual with the relevant skills and experience who will maintain the business Quality Management System (QMS) and periodically audit the conformance of the company's business units to the QMS to ensure that they are meeting the defined QMS standards. MAINTAIN THE COMPANY QUALITY...

Quality Assurance Generalist, JHB SHERQ (Safety, Health, Risk, Quality) Aviation JHB North, Johannesburg - Gauteng Quality Assurance Generalist (People with Disabilities will be prioritized) Johannesburg North Salary Market Related Permanent PLEASE NOTE - THIS ROLE REQUIRES PWD CANDIDATES (DISABILITY) Department and Division: Risk and Compliance Corporate Services , within Corporate Services Leve...

Responsible Pharmacist: Quality Assurance Manager - RivoniaFull job descriptionJob LocationRivonia-JohannesburgJob DescriptionGeneral :Aid and support the Responsible Pharmacist to ensure compliance to:SAHPRA for compliance with the requirements of the Medicines and Related Substances Act 101 of 1965, and thePharmacy Council for compliance with the requirements of the Pharmacy Act, 53 of 1974.Aid...

Employer DescriptionManufacture of automotive components. Job DescriptionYour duties will encompass:Develop SOP, Work Instruction, and forms for assembly process to achieve customer requirements.Analyses any customer complaints and develop reportInvestigate internal and external quality issuesTeam member training regarding SOP adherence and quality alert.Conduct Internal Process & systems audit a...

Employer Description Manufacture of automotive components. Job Description Your duties will encompass: Develop SOP, Work Instruction, and forms for assembly process to achieve customer requirements.Analyses any customer complaints and develop reportInvestigate internal and external quality issuesTeam member training regarding SOP adherence and quality alert.Conduct Internal Process & systems audi...

Talksure is looking for a highly qualified Quality Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. Collate and distribute send reports Liaise with sales departments Analyse and monitor sales agent trends Audit s...

The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and execution of system testing on simple to complex projects and implementations. The successful candidate will work closely within the IT department and business units to perform and validate test cases based on quality and system requirements. You will be responsible for ensuring that the end produ...

Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town. As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and...

Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town.As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and ...

Quality Assurance Generalist, JHB SHERQ (Safety, Health, Risk, Quality) Aviation JHB North, Johannesburg - Gauteng Quality Assurance Generalist (People with Disabilities will be prioritized) Johannesburg North Salary Market Related Permanent Department and Division: Risk and Compliance Corporate Services , within Corporate Services Level - Senior Overview: An exciting opportunity in the Risk and ...

Hello an exciting new opportunity has just become available in our Insure Operations, Claims Area . We are looking to recruit a Claims Quality Assurance specialist Create operational efficiencies in utilisation of management information systems, data management and reporting. Develop statistical information reporting formats and dashboards Builds and enhances data Create new processes and templat...

My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...

My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...

The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and execution of system testing on simple to complex projects and implementations. The successful candidate will work closely within the IT department and business units to perform and validate test cases based on quality and system requirements. You will be responsible for ensuring that the end produ...

The purpose of this role is to deal with hydro plant machinery. You will wear many hats and be responsible for a variety of tasks including servicing customers, developing and designing new products, managing projects, and traveling to customer sites to perform maintenance and repairs. Product and Process Specialist. Service immediate customer needs. Application Development / Product Design. New ...

The purpose of this role is to deal with hydro plant machinery. You will wear many hats and be responsible for a variety of tasks including servicing customers, developing and designing new products, managing projects, and traveling to customer sites to perform maintenance and repairs.... Product and Process Specialist. Service immediate customer needs. Application Development / Product Design. N...

Hello an exciting new opportunity has just become available in our Insure Operations, Claims Area . We are looking to recruit a Claims Quality Assurance specialist Create operational efficiencies in utilisation of management information systems, data management and reporting. Develop statistical information reporting formats and dashboards Builds and enhances data Create new processes and templat...

My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...

My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...

Description General :Aid and support the Responsible Pharmacist to ensure compliance to:SAHPRA for compliance with the requirements of the Medicines and Related Substances Act 101 of 1965, and thePharmacy Council for compliance with the requirements of the Pharmacy Act, 53 of 1974.Aid and support Health Safety & Environmental compliance.Specific Tasks:Quality Data CapturingUpdate and maintain the...

Rigana manufactures a wide range of specialized equipment to the Petro-chemical, aviation, mining, trucking, and shipping industries. We are ISO 9001 accredited giving our customers the assurance that our products are manufactured to the highest quality standards.We are looking for a vibrant, energetic, motivated salesperson to assist our dynamic UK team.The successful candidate will be based at ...

Job Description Are you a dynamic leader with a passion for customer satisfaction? iKhokha is looking for an experienced, self -driven and motivated Customer Support Team Leader to join our team. Join us in shaping exceptional experiences for our valued merchants! So, what will you do? You will oversee and monitor call centre employees. Provide training and feedback. Ensure the team KPI s are met...

Rigana manufactures a wide range of specialized equipment to the Petro-chemical, aviation, mining, trucking, and shipping industries. We are ISO 9001 accredited giving our customers the assurance that our products are manufactured to the highest quality standards.We are looking for a vibrant, energetic, motivated salesperson to assist our dynamic Milnerton, Cape Town team.Job descriptionEnsure sm...

As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you would be selling short or long-term insurance. Matric (Grade 12) Essential RE (Advantageous) FAIS...