Key PurposeThe primary objective of the Team Leader Platinum Select (multi-skilled) is to lead and manage a team of Executive Consultants responsible for managing portfolios of Platinum and VIP brokers as the sole Insure contact of their portfolio.Areasof responsibility:(including but not limited to)Effective query handling and resolving of escalated complaints, self and through others on behalf ...
Reporting directly to the COO, you will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across all touch-points. Your role will encompass fostering a service culture, driving service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: Define and communicate the service framework to en...
As a Customer Success Manager, you will be working closely with clients to build sustainable and long lasting relationships, with an exceptional customer experience, ensuring that we meet our service level agreements and be the glue between clients and technical team members. This position offers a unique opportunity for Customer Success Managers to expand their skill set and gain valuable experi...
Key Responsibilities:Define and communicate the service framework to ensure alignment and understanding across all business units.Develop comprehensive customer journeys and micro-journeys catalogue, along with CX frameworks and SOPs.Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints management solutions.Cultivate a customer-centric culture by defining CX KPIs, engaging frontline and b...
Key Responsibilities:Define and communicate the service framework to ensure alignment and understanding across all business units.Develop comprehensive customer journeys and micro-journeys catalogue, along with CX frameworks and SOPs.Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints management solutions.Cultivate a customer-centric culture by defining CX KPIs, engaging frontline and b...
Reference: NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply! Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian nationals to mak...
Direct message the job poster from Protect GroupRecruitment Manager at Protect Group | ****** | Hiring across EMEA, NA, LATAM & APACCustomer Experience Executive -Protect GroupLocation: City of Cape Town, Western Cape, South AfricaContract: Full-TimeLanguage requirements: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial.Applicatio...
Reference: NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply! Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian nationals to mak...
Reference: Cen000323-E-2 Sales Executive - Commercial / Heavy Vehicle Industry - Isando, Kempton Park LEADERSHIP and PLANNING Properly plan all sales activity for allocated strategic accounts (get involved) Provide customers with a point of contact scenario. Apply the retail pricing framework in a sensible and profitable manner. Ensure efficient liaison meetings take place at Dealer level. Co-ord...
ENVIRONMENT: GUARANTEE an exceptional customer experience, revenue retention and referrals across the African continent as your expertise as highly ambitious Customer Success Manager is sought to manage a portfolio of accounts of a dynamic Joburg-based Software Solutions Specialist. You will serve as the primary liaison for customer relationships, engage in proactive account management tasks and ...
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: GUARANTEE an exceptional customer experience, revenue retention and referrals across the African continent as your expertise as highly ambitious Customer Success Manager is sought to manage a portfolio of ...
These jobs were popular with other job seekers WANTED: CLAIMS CONQUEROR EXTRAORDINAIRE! Are you ready to dive into the thrilling world of claims management with a sprinkle of joy and a whole lot of excellence? We are a quest to find a superhero who's got a cape in administration and a mask for negotiation, all while wearing the brightest smile! ROLE SUMMARY: Registration Razzmatazz: Register clai...
Reference: DT000350-RA-1 Part Sales Executive (Trucks) - East Rand, Gauteng Our Client in the Commercial/Trucking Business is urgently looking for a Part Sales Executive to join their team in the East Rand, Gauteng Requirements: Matric Certificate/ Grade 12 Code 8 Licence 1 -2 years' experience in similar role. Parts Sales Experience is a MUST Duties and Responsibilities: Present, promote, and se...
Reference: DT000350-RA-1 Part Sales Executive (Trucks) - East Rand, Gauteng Our Client in the Commercial/Trucking Business is urgently looking for a Part Sales Executive to join their team in the East Rand, Gauteng Requirements: Matric Certificate/ Grade 12 Code 8 Licence 1 -2 years' experience in similar role. Parts Sales Experience is a MUST Duties and Responsibilities: Present, promote, and se...
Reference: Cen000323-E-2 Sales Executive - Commercial / Heavy Vehicle Industry - Isando, Kempton Park LEADERSHIP and PLANNING Properly plan all sales activity for allocated strategic accounts (get involved) Provide customers with a point of contact scenario. Apply the retail pricing framework in a sensible and profitable manner. Ensure efficient liaison meetings take place at Dealer level. Co-ord...
Vereeniging Multifranchise currently has an opportunity available for a Parts Sales Executive. This position will be suited to an experienced person who has the ability to attract new parts business, manage and retain customers in order to meet required sales volumes that contribute to overall company growth, achievement of department and dealer objectives, and provide excellent customer service ...
We are currently seeking a dedicated sales executive to join our dynamic sales team. The primary responsibilities of the sales executive include generating leads, conducting sales calls, consistently updating our CRM database, and achieving sales targets.In order to excel in this role, the ideal candidate should possess a strong drive for sales growth and be self-motivated. Ultimately, a successf...
Main Responsibilities: Maximize prospect leads and new/repeat business opportunities. Achieve sales targets for units and gross profit. Efficiently manage sales processes for all systems. Manage customer communications effectively. Maintain up-to-date and correct customer details in the database. Demonstrate in-depth product knowledge of competitor products. Present and display vehicles professio...
A leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic External Sales Representative. The External Sales Representative is assigned a set group of customers. Understanding of the marketplace relative to product offering and client base demographics Searching for and capitalizing on n...
A leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic External Sales Representative. The External Sales Representative is assigned a set group of customers. Understanding of the marketplace relative to product offering and client base demographics Searching for and capitalizing on n...
Minimum requirements: Bachelor's degree in Business Administration, Marketing, or related field Minimum 5 years of sales experience with a strong track record Familiarity with polymers, textiles, and plastics is advantageous Extensive international business travel experience Proficiency in export procedures and regulations Computer literacy General understanding of business and finance Exceptiona...
Reference: MP007383-LW-1 Nelspruit Area International Sales Executive Minimum requirements: Bachelor's degree in Business Administration, Marketing, or related field Minimum 5 years of sales experience with a strong track record Familiarity with polymers, textiles, and plastics is advantageous Extensive international business travel experience Proficiency in export procedures and regulations Comp...
Reference: MP007383-LW-1 Nelspruit Area International Sales Executive Minimum requirements: Bachelor's degree in Business Administration, Marketing, or related field Minimum 5 years of sales experience with a strong track record Familiarity with polymers, textiles, and plastics is advantageous Extensive international business travel experience Proficiency in export procedures and regulations Comp...
RMA in a nutshell Identifying a need to help care for miners who were injured while on duty, Rand Mutual (RMA) was founded in 1894 by three mining companies on the Witwatersrand as a non-profit mutual assurance company. Today RMA has grown to offer workmens'†compensation benefits to the mining, iron, metal, steel and related industries coupled with a range of competitive insurance solutions. Th...
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