Customer service desk jobs

Purpose of the role Support Client's Wholesale and Enterprise customers in the telecoms industry. Lead the support groups in providing support services, reporting on performance of the team against set SLA's and OLA's. Overall Overseeing the desk day-to-day operations of the desk Manage Client relationship (both internal and external customers) including Vendors and Suppliers Performance monitori...

Service Desk Engineer - 2nd Line - Cape TownFull job descriptionAbout Us:We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering ...

Purpose of the role Support Client's Wholesale and Enterprise customers in the telecoms industry. Lead the support groups in providing support services, reporting on performance of the team against set SLA's and OLA's. Overall Overseeing the desk day-to-day operations of the desk Manage Client relationship (both internal and external customers) including Vendors and Suppliers Performance monitori...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical. Responsibilities: Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users ...

IT Operations Manager/Service Desk Manager - Cape TownFull job descriptionIT Operations Manager/Service Desk ManagerCape Town, Remote R43 000- R50 000pmUK based MSP (managed service provider) that is passionate about its people and doing good in the community and genuinely reducing their environmental impact seeks a like-minded, client-centric IT Operations Manager/Service Desk Managerto manage t...

SKILLS & EXPERIENCE REQUIRED: A minimum of 2 years' experience in a spa environment. Exceptional interpersonal and communication skills. Understanding and application of client service principles. Exceptional organizational skills with the ability to multitask in a fast-paced, client-focused environment. Outstanding attention to detail, strong problem-solving abilities, and superior communication...

Vacancy DetailsEmployer:Quality Select Recruitment We are looking for a skilled and customer-focused Service Desk Engineer to join our IT team. The Service Desk Engineer will be responsible for providing technical support and assistance to end-users, resolving IT issues, and ensuring the smooth functioning of IT systems and services. The ideal candidate will have excellent communication skills, s...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric approach, and a passion for IT support,...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk Coordinator is responsible for coordinating...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical. Responsibilities: Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users ...

I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our cli...

I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our cli...

I.T Support Desk Analyst: Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our cl...

We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills, and a commitment to delivering exceptional customer ser...

A well-known organisation is looking for a Facilities Service Coordinator. The main purpose of the role is to provide customer service by following up with clients regularly, maintain good relationships, and resolve service desk issues and client enquires. Perform regular building inspections and maintain inspection documentation. Your key responsibilities will include, but is not limited to: Off...

A well-known organisation is looking for a Facilities Service Coordinator. The main purpose of the role is to provide customer service by following up with clients regularly, maintain good relationships, and resolve service desk issues and client enquires. Perform regular building inspections and maintain inspection documentation. Your key responsibilities will include, but is not limited to: Off...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Nambiti Technologies is an ICT Professional Services company. The company is 100% Black Owned and Managed. The company is classified as a BWO (Black Women Owned) company. The company was founded in 1997 by Mr. Kevin Paul, the current Managing Director of the company. The company has been in operation for over 17 years and has over 100 permanent employees. The company has offices in all 9 Province...

About our Client:Our client is a renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong reputation for reliability, innovation, and customer-centricity, our client is trusted by businesses across various sectors for enhancing productivi...

About our Client: Our client is a renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong reputation for reliability, innovation, and customer-centricity, our client is trusted by businesses across various sectors for enhancing productiv...

We are looking for a skilled and customer-focused Service Desk Engineer to join our IT team. The Service Desk Engineer will be responsible for providing technical support and assistance to end-users, resolving IT issues, and ensuring the smooth functioning of IT systems and services. The ideal candidate will have excellent communication skills, strong technical expertise, and a passion for delive...

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills, and a commitment to delivering exceptio...

I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our cli...