customer service call centre jobs in gauteng

Schneider Electric is the global specialist in energy management and automation. With revenues of €26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve...

Listing reference: track_001216 Listing status: Online Apply by: 20 May 2024 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent is expecte...

My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...

Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...

The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated applications are fully functional at all times therefore contributing to the productivity and improving the quality of all outputs. The team lead will also play an active role in the building and upgrading of the skills and knowledge of the in the use of computers and relevant software application...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, Energetic. The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial ro...

My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...

4 days ago Be among the first 25 applicants Direct message the job poster from Cactus SearchWe are working with one of the leaders in the international BPO Sector to assist them in the search for an inspirational Director of Operations in Johannesburg, South Africa.Location: Johannesburg, South AfricaThe Director of Operations will be tasked with organising and overseeing the daily operations of ...

ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare Digital Services situated in Menlyn, P...

PC3168 - Contact Centre Team Leader Sandton Based (12 Months Fixed Term Contract) Login Designation: PC3168 - Contact Centre Team Leader Sandton Based (12 Months Fixed Term Contract) Category: Ops & Admin - OF6310 Posted by: Alexander Forbes Posted on: 13 May 2024 Closing date: 20 May 2024 Location: Sandton Purpose of the Job: A team leader is responsible for overseeing the performance of a team ...

Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries L...

ROLE PURPOSE To provide administrative quality management to technical staff in accordance to contractual deliverables. MAIN OUTPUTS Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP. Conduct effective tracking of all PODs with the Regions.Accurately follow up with regions for all outs...

ROLE PURPOSETo provide administrative quality management to technical staff in accordance to contractual deliverables.MAIN OUTPUTSChecking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP.Conduct effective tracking of all PODs with the Regions.Accurately follow up with regions for all outstand...

About the job Customer Service Consultant (Contract) - Midrand - SB20CSC33S Our client requires the services of a Customer Service Consultant (Advanced) - Midrand Amazing brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract until May 2025COMMENCEMENT: As soon as possibleQUALIFICATION...

CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum Requirements: Grade 12 cer...

Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To process applications for credit vetting, activations, and transfer of ownership as escalated through the relevant customer acquisition workflow and queue management systems.Your responsibilities will include:To perform a deta...

These jobs were popular with other job seekersThe incumbent will be responsible to retain members of the medical schemes as well as reduce the drop off rate of the existing membership base.Duties & ResponsibilitiesAccountabilities:Client service delivery and quality- Follow procedures and cooperate with peers and leader for best possible service deliveryCompliance and Risk Management- Defined leg...

These jobs were popular with other job seekersThe incumbent will be responsible to retain members of the medical schemes as well as reduce the drop off rate of the existing membership base.Duties & ResponsibilitiesAccountabilities:Client service delivery and quality- Follow procedures and cooperate with peers and leader for best possible service deliveryCompliance and Risk Management- Defined leg...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic. The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucia...

Company is a dynamic and vibrant player in South Africa's life insurance industry. We're passionate about life insurance and the good it can do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to life insurance cover to create pro...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE*We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding f...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE* We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding ...

*** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES**Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships, handling administrative tasks, and generating...