customer service call centre agents cape town jobs

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client's team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun...

Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client s team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client s team in Durban Kingsmead | UmhlangaThis is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts...

One of Africa s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound li...

IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound...

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound ...

IF YOU ARE NOT FLUENT/ NATIVE IN THE AFRIKAANS LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDFTC: 1st APRIL 2024 - 30th APRIL 2025Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISIZULU LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound l...

Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us. This position is REMOTE based all over South Africa!!!!Job description: Work for a prestigious airline brand on various wor...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role Reporting Team LeaderKey responsibilities ...

Job Opportunity: Experienced Call Centre Agent French Support Specialist Introduction: We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and French-speaking customers in the US and Europe. As part of our growing team, you wi...

Our client has an opportunity available for a Sales Support Team Manager based in Cape Town.Requirements:Fluent in English.Matric4 years administration in a call centre environment and call centre experience- essential.Knowledge of sales back-end processes- essential.Knowledge of the ISP industry and products would be advantageous.Customer service experience. Responsibilities:Ensure that the team...

Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.QualificationsEssen...

Job DescriptionJob DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the customer service team while building a positive, people-focused environment.Key Responsibilities :Operational Excellence Identifying and communicating barriers to performance/service delivery to the operational leadersContribute in regular m...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from CustomersReview and resolve policy cancellations, reinstatements,...

Job DescriptionDo you have young children and looking at earning additional income? Perhaps you are caring for ailing parents or disabled family members and have some time to spare? Are you a student looking to make an extra money to pay off those student loans?If yes, we are looking for individuals with a high level of customer focus to assist with inbound calls during peak times (last week and ...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a constant.The A...

Job DescriptionMain purpose: The key purpose of this role is to lead, coach, develop, motivate and retain a team of advisors while ensuring that we offer the best service to all our customers.Key responsibilities: Inspire your team through coaching to deliver service excellence; Identify opportunities to make improvements to customer experience; To develop a focused and high performing team; To p...

Job DescriptionRole Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or Outbound call handling, Sales and Service. Candidates will be dealing with motivated car sellers that would like to trade their vehicles via inbound calls / online platform ...