customer experience manager vacancies

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Provide leading edge "Proactive" & "Reactive" contact strategies that are cust...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a conduit to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Provide leading edge Proactive & Reactive contact strategies that are customer d...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a conduit to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Provide leading edge Proactive & Reactive contact strategies that are customer de...

With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and ...

A Customer Service Manager is being sought after by a market leader within the Retail Sector. You will play a pivotal role in upholding the Brand's Reputation. The potential candidate needs to meet the following requirements: Grade 12 5 Years Experience in Customer Service Experience in Project Management Experience with High End Retail Brands Strong Managerial Skills Strong Computer Literacy Val...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards. Responsibilities: Operational Planning: Develop and impleme...

Join Jem as our Customer Success Manager. One of Jem's core principles is 'Customer Obsession'. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We're looking for a dynamic, self-driven individual who will serve as the primary enabler for our clien...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a seamles s integrat ion of our services into o...

Where you'll work A trailblazer in the digital property management sector, prioritising customer-centric solutions and aiming to set higher standards in service and societal impact. Emphasising continual growth and development, the company fosters a culture of learning and support among its team members. Transparency, diversity, and inclusivity are core values, creating a positive work environmen...

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strategic leader look...

Join Our Winning Team as a Customer Experience Specialist!Welcome to Fremont Motor Companies, where the road to success is paved with endless opportunities. We're not just in the business of selling cars; we're in the business of creating remarkable journeys. As a part of our dynamic sales team, you'll be at the forefront of automotive excellence. Why Choose Fremont Motor Companies?At Fremont, we...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Central point of contact to a KA Customer Sector, support the KAMs with retai...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a conduit to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Central point of contact to a KA Customer Sector, support the KAMs with retain...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a conduit to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Central point of contact to a KA Customer Sector, support the KAMs with retaini...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town.The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service.This position is responsible for supervising the day to day functi...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service. This position is responsible for supervising the day to day func...

Our client is urgently looking for the expertise of a Retail Store Manager with luxury brand experience to join their team. COMMENCEMENT DATE ASAP AREA Umhlanga KZN- Gateway Mall REPORTING TO General Manager DUTIES WILL INCLUDE: Staff Management: Manage the sales staff and customer liaison. Ensure sales staff are meeting targets and provide training if required. Brand knowledge and training on st...

These jobs were popular with other job seekersWe are a UK and SA based cloud telecoms business covering the entire product set hosted telephony, connectivity, mobile, etc.We are looking for talented sales staff to join our dynamic team selling into the UK market.Duties & ResponsibilitiesTasks will include:Manage, Retain and Grow revenue in line with SCG's growth targets against an assigned set of...

Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over 80 years, C.U.M. Books is dedicated to putting Christian content and Bibles into the hands of the people of Africa. As a pu...

Where you'll work This biotech company combines medicine, science, and technology to create innovative products and services, empowering you to invest in and take personal ownership of your future health. They place immense pride in the values with which it conducts business, upholding the highest levels of business ethics and personal integrity in all types of transactions and interactions. How ...

Purpose of the role Ensuring that all due diligence with customers are in place for sales to take place without any restrictions. Managing the customer claims process efficiently to ensure that only legitimate claims are authorised. Key Performance Outputs Customer Relationship Management: Develop strong customer relationships by collaborating with account managers to understand their specific re...

Purpose of the role Ensuring that all due diligence with customers are in place for sales to take place without any restrictions. Managing the customer claims process efficiently to ensure that only legitimate claims are authorised. Key Performance Outputs Customer Relationship Management: Develop strong customer relationships by collaborating with account managers to understand their specific re...

Customer Service Representative Our team is looking for a Customer Service Representative who will be responsible for internal salesadministration and coordination in line with the company's customer valueproposition.YOUR ROLE & RESPONSIBILITIES Checkand confirm all received orders Salesorder processing accurate capturing and processing of sales orders onto ERPsystem Reportdiscrepancies with sale...

Job Description Purpose of the role Ensuring that all due diligence with customers are in place for sales to take place without any restrictions. Managing the customer claims process efficiently to ensure that only legitimate claims are authorised. Key Performance Outputs Customer Relationship Management: Develop strong customer relationships by collaborating with account managers to understand t...