customer call centre johannesburg jobs

Improve customer satisfaction by providing a high quality professional Primary Technical Support to SE customers, particularly regarding technical information on products (including prices and discounts), application information during the pre-sales & after-sales process. Take the ownership and ensure the customer is satisfied before closing requests. Assure a proper resolution for queries relate...

We are currently recruiting for a Call Centre Representative with a passion for sports betting that will be the liaison between our company and its current and potential customers. The successful candidate will be able to take initiative in effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. We are currently rec...

Job Description Join The Team! Are you ready to start a rewarding career where your communication skills can shine? Do you have a winning attitude and a drive to succeed? Then this is an opportunity to kick start your Call Centre Career. We are currently seeking enthusiastic and dedicated individuals to fill our Entry-Level Call Centre Customer Service Agent positions. Responsibilities: Handle in...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationThe post Call...

Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...

The Prospective Reviewer role within the pre-authorisation call centre, is responsible for authorising hospital authorisation requests ensuring that requirements of clinical appropriateness, medical necessity and clinical risk management are met. Key Activities:Authorising hospital authorization requests by applying coding principles, medical scheme rules and benefits, and managed care policies a...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...

Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth. Managing relationships with customers & potential customers, ...

Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth.Managing relationships with customers & potential customers, i...

About the job GCC Coordinator - Foreign language (Portuguese Speaking)To provide professional and efficient call services to optimise client experience. As the GCC Coordinator, you will be responsible for administrative work relevant to the call desk, facilitating consultant calls, International call taking, medical assistance and managing. As a coordinator for Portuguese-speaking countries, the ...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have...

1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on priority incidents and requests Resolve internal / partner / supplier IT queries Resolve IT concerns and escalate high priority issues Perform system installations, updates, an...

Cape Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adh...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...

Full time | Initiate International | South Africa Posted On 2024/04/26 Job Information Market related Betting and Gaming Work Experience 1-3 years City Johannesburg State/Province Gauteng 2000 Job DescriptionAre you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager, where you'll drive e...

JOB CARD TECHNICAL SERVICE ADVISOR JOHANNESBURG - R12000 to R14000 based on experience and qualifications. We are recruiting two motivated and detail-oriented JOB CARD TECHNICAL SERVICE ADVISOR to join a Catering Supply Company s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening job cards, generating quotatio...

Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...