Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...
. Interactive Client Centre Consultant x3 - Retirement Fund Administration Interactive Client Centre Consultant x3 - Retirement Fund Administration Location: Type of employment Full-time Role OverviewThe ICC consultant is the first point of contact for all members/clients and support for all internal stakeholders.Duties and ResponsibilitiesTo answer incoming calls within SLATo resolve all queries...
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service responsibilities for the business. The successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree of quality. The successful candidate must possess ...
Purpose of the Job: A member of the primary contact team reporting to the Manger Member Services. This role will be responsible for providing a professional service to PPS members and associated parties via an Omni-channel contact centre model. The purpose of the role is to create a client experience that feels convenient, effortless, and personal. It must feel bespoke to the client, , giving the...
Our client is seeking a passionate and highly motivated individual who will be a part of their client service team, responsible for guiding their clients through their products and processes, providing clarity on any questions or concerns they may have. Join them in their mission to promote Employment Equity and make a meaningful impact in the financial services industry. Our client is firmly ali...
Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...
Purpose of the Job: A member of the primary contact team reporting to the Manger Member Services. This role will be responsible for providing a professional service to PPS members and associated parties via an Omni-channel contact centre model. The purpose of the role is to create a client experience that feels convenient, effortless, and personal. It must feel bespoke to the client, , giving the...
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...
Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...
Required Knowledge/Experience:Matric (Grade 12).Proficiency in Microsoft Office 365.Good computer literacy.Minimum 5 years' experience as a Service Consultant in Financial Planning.Familiarity with X-Plan or similar tools advantageous.Roles and Responsibilities:Draw investments and risk quotes.Prepare new business files and manage submissions.Handle existing business queries and maintain client c...
SalesForce Service Cloud ConsultantJob DescriptionWe are currently seeking a highly skilled and experienced SalesForce Service Cloud Consultant to join our team. As a SalesForce Service Cloud Consultant, you will be responsible for providing expert guidance and support in the implementation, customization, and optimisation of SalesForce Service Cloud for our clients in the Banking and Finance ind...
Essential Requirements: Excellent analytical skills Previous experience in customer service Ability to problem solve Ability to work under pressure Positive attitude Computer literate (Internet, Word, Excel, Outlook, etc) Must work well within a team Clear ITCDuties will include: Respond to client queries in a professional manner via email, telephone and live chat Ensuring clients' needs are met ...
Description This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to...
Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...
Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...
Job Description:The core purpose of this role is to build engagement, trust and long-lasting relationships with investors and financial planners through the delivery of exceptional service experiences.(ads1)Job Responsibilities:Adhere to the daily schedule to ensure that targets are met by following the work plan.Participate and support corporate social responsibility initiatives for the achievem...
Description This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to...
OMF Client Relations Consultant (Pretoria Kolonnade) page is loaded OMF Client Relations Consultant (Pretoria Kolonnade) Apply locations Pretoria posted on Posted 2 Days Ago job requisition id JR-53768 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role assists clients telephonically or face ...
CLIENT SERVICES CONSULTANT Perm, Salary CTC up to 288 000-336 000 dependent on experience p/a, CBD, normal working hours Mon - Fri, must be flexible. Normal company benefits apply. A Corporate Financial Services Company is seeking to employ a Client Service Consultant to telephonically service internal/external clients/brokers with regard to new business, switches, redemptions, deceased estates, ...
Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group. Qualifications Qualifications: MatricDiploma in Office AdministrationExperie...
Job Description:To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.(ads1)Job Responsibilities:Build and maintain client relationships by keeping cli...
Our client in the Fintech space is seeking Sales consultants with a network to penetrate clients who are SME's in the retail sector.The purpose of the position is to acquire new clients by generating sales leads, following up on sales leads, making sales, collecting, and submitting signed documentation for review and approval of sales applications. Following up on submitted applications and insta...
Essential Requirements: Excellent analytical skills Previous experience in customer service Ability to problem solve Ability to work under pressure Positive attitude Computer literate (Internet, Word, Excel, Outlook, etc) Must work well within a team Clear ITCDuties will include: Respond to client queries in a professional manner via email, telephone and in person Ensuring clients' needs are met ...
Job Description:This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.(ads1)Job Responsibilities:Adheres to service and quality standards.Adheres to business, process and compliance rules.Provides telephonic and face-to-face serv...