Job Description:To lead, guide, support and coach front-line staff to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments; ensure client centric experiences that builds sustainable client relationships.(ads1)Job Responsibilities:Achieve quality and turnaround standards through relevant systems, processes and procedures.Understand ...
Student Journey Officer/ Call Centre (Academics) (JB4368) View all jobs Student Journey Officer/ Call Centre (Academics) (JB4368) Century City, Cape Town, Western Cape Education Student Journey Officer/ Call Centre (Academics) (JB4368) Cape Town, Century City Market Related As a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Thi...
Job post as call centre agents, sales consultants, customer service available for young people.No experience is request, free training will be offered. Only fast learners and hard workers will qualify. 083 9809 705 / 062 4698 307
Eltel Academy needs to prepare 45 Candidates for Call Centre Training. No experience Needed. We will train all individuals on an a 1 week program covering: 1) Customer Service Training 2) Using the Telephone as a Sales Tool 3) Call Centre Training 4) Mas
MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying training needs for the agentsMust be able to...
MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre
WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...
QA Analyst (Call Centre)
MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre
Clearners, general workers, waitress, call centre agents are urgently needed for part time and full time job positions available. Space is limited, first come first serve. Please call now to reserve your space. 078 505 1185 / 074 372 5874
Head of Call Centre Operation
Functieomschrijving The Data Center Technician (DCT) responsibility is the maintenance of all Data Centre Facilities and management of 3rd party vendors ensuring a 24/7 service offering within Internet Solutions Data Centers .The DCT provides a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving tech...
Student Journey Officer/ Call Centre (Academics) (JB4368) Cape Town, Century City Market Related As a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Think of yourself as a student's personal guide and helper during their academic journey. Skills and Qualifications: Education: Grade 12 Experience: Ideally, you've worked in custom...
To provide clients with professional telephonic advice and assistance. Must be able to advise policy-holders on general matters including civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours and on certain Saturdays. Administration of claims according to prescribed procedures and understanding of legal procedure and practical aspects to advi...
Call Centre QA Analyst (Nightshift)
Head of Quality -International Call Centre
Head of Talent/ Recruitment- Call Centre
Call Centre QA Analyst (Nightshift)
Outbound Call Center Sales Agents - Local
Online workers
Hotel workers
Job Description:The position of Claims Resolution Manager is vacant. The Claims Resolution Manager will report directly to the Senior Manager Clinical and Transaction and forms part of the Administration and Transaction Services Division. The position is based at Head Office in Pretoria.(ads1)Job Responsibilities:Analyse claims assessing systems and processes as part of understanding the root cau...
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Job Description:We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye then this position is for you!(ads1)Job Responsibilities:Manage Assets & ExpensesDeliver a great Customer Brand ExperienceManag...