Creating purposeful careers as we build the future of contact centre solutionsAt CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you're passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from yo...
Creating purposeful careers as we build the future of contact centre solutionsAt CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you're passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from yo...
This opportunity is with a long-standing representative body that represents a specific sector in the financial services industry. It is made up of a relatively small professional team of specialists. Purpose of Role - Responsible for key priority ... Appropriate Degree (preferred study-Journalism, Communications) Financial sector experience (minimum five years) Management Experience Proven track...
This relatively small, long established representative body for a sector in the financial services industry is made up of a team of professional specialists and support staff. Please note that the need for "budget compilation / management and extensi... Appropriate Degree (preferred study-Journalism, Communications) Financial sector experience (minimum five years) Management Experience Proven tra...
This relatively small, long established representative body for a sector in the financial services industry is made up of a team of professional specialists and support staff. Please note that the need for "budget compilation / management and extens... Appropriate Degree (preferred study-Journalism, Communications) Financial sector experience (minimum five years) Management Experience Proven trac...
Our client is a renowned provider of online educational services, dedicated to helping students achieve their English language learning goals. We connect international students with qualified and dedicated tutors, offering flexible and personalized learning experiences. We are seeking passionate and experienced Online English Tutors to join our team. As an Online English Tutor, you will be respon...
Responsible for the full, very hands-on bookkeeping / accounting function, including month-end for this volume transations subsidiary of services industry Group. Turnover R4 million per month. There will be a debtors clerk and cashbook clerk supportin... Grade 12 Accounting qualification an advantage Accpac/ Sage 300 accounting system Advancedproficiency in Excel Ability towork overtime when requ...
Responsible for the full, very hands-on bookkeeping / accounting function, including month-end for this volume transations subsidiary of services industry Group based in Illovo (between Rosebank & Sandton). Turnover R4 million per month. There will be... Grade 12 Accounting qualification an advantage Accpac/ Sage 300 accounting system Advancedproficiency in Excel Ability towork overtime when requ...
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We are seeking a motivated and driven Talent acquisition specialist who will be responsible for driving the recruitment process for our BPO business based in Durban. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a foc...
The key here would be that you are strong / driven in your Quality Management within manufacturing. Whilst it would be a advantageous if you had exposure to SHE as well, you can be groomed up in it. This opportunity is with an established...Bachelor's degree in related field. Proven experience (3 years) in a similar role within a manufacturing environment with key focus on Quality. Comprehensive ...
Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Telesales Sales Consultant and be part of a winning team. You will be servicing our global client, in the USA, who operates in the media and entertainment industry. Minimum Requirement 1 to 2 years sales ex...
To provide a robust and efficient administration service to the healthcare teams, to ensure that allworkers have the right to work in the UK, are registered with a DBS check, and have certificates orrelevant proof of qualifications required to perform available roles. You will work within theparameters of the Search processes in order to ensure that your team's targets and objectives areachieved....
Quality Assurance Team LeaderCallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring t...
International CampaignCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.If you are a high performing, target driven individual, with great communication and negation skills...
High earning potential! Earn R20K including commission in Leading Telco Cape Town CBDWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you'll:Call pre-qualified clients existing and new customers to sell variety of Telco and Data prod...
High earning potential! Earn R20K including commission in Leading TelcoWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you!During a Typical Day, you'll:Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services...
Job purpose:The sales supervisor will be responsible for assisting the sales manager to ensure the optimal functioning of the business, its procedures and its systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales order...
Role Purpose: To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc) by facilitating query resolution, processing customer request and managing customer's expectations. Responsibilities: Drive significant growth and profitability in the context of cost management.Deliver exceptional service that exceeds customer and stakeholder' expecta...
Key ResponsibilitiesIdentify and respond to the customers' needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the queryEnsure customer call backs to provide an update on the progress of the queryEnsure first call resolution on...
Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.Managing the ongoing support to customers to confirm that they continue to make effective use of products.Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so ...
We are looking for individuals to work within the contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.This role is focused on, but not limited to; servicing broker requests, including enquiries.Providing telephonic/ email support to the intermediary on record, autho...
High earning potential! Earn R20K including commission in Leading Telco We are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you'll: Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & servi...
Sales Consultants B2B responsible for achieving monthly, quarterly and annual goals by selling to end customers in the base as well as new non-Business customers using the telephone, Web 2.0 technologies and face to face engagements. The Sales Consultants - B2B will build direct relationships with end user organizations and will work closely with the team to leverage Business resources to maximiz...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...