call contact centre jobs

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry: FMCGReference Number: RDT.D.CCS.04042024COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the e...

. Interactive Client Centre Consultant x3 - Retirement Fund Administration Interactive Client Centre Consultant x3 - Retirement Fund Administration Location: Type of employment Full-time Role OverviewThe ICC consultant is the first point of contact for all members/clients and support for all internal stakeholders.Duties and ResponsibilitiesTo answer incoming calls within SLATo resolve all queries...

Job Purpose: To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our amazin...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

PackageR22 000 per month plus commissionPermanent Position, HybridShiftsMonday - Friday 5 working days per weekKEY ACCOUNTABILITIESBrand ambassador for the clientEnsure customer service is provided at a high standardEnsure that all customers can communicate with ease by acting quickly and consistentlyDisplay your passion for service by always putting customers firstMake sure the customer is at th...

We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsListening ski...

Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Process Trainer - Insurance Contact Centre (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Job DescriptionTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and trends.Contribute towards Continuous Improvement initia...

?? Join Our Dynamic Client Contact Centre Team! ?? Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights:Engage with our valued policyholders a...

Job Description To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey. Actively engage stakeholders for information sharing purposes regarding quality findings and trends. Contribute towards Continuous Improvement ini...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 MH Solutions Call Centre Manager - (must have Technical and ISP experience) Roodepoort Permanent Full Time Published: 6 days ago R66000 pm EE/AA, Non EE/AA Easy apply Introduction To lead and enhance the operations of the Contact Centre, en...

As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...

These jobs were popular with other job seekersOur cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria.Duties & ResponsibilitiesResponsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems.Operationally responsible for selected support agents, coordinates the shift-b...

Job Description Main purpose of Job Under minimal supervision, to provide inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the client SLA, TOA controls and processes and specific project/s you, as the agent, may be allocated to. Key Performance Areas: 1. Strategic Impact Completes a variety of standard tasks that impact delivery of the broa...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and Skills Strong verbal and written communication skillsListening ...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements:Must have a thorough understanding of medical aid operations or insurance policy adm...

Job Description Operations Manager/Industrial Engineer INTRODUCTION: An exciting opportunity has become available within the medical technology and devices industry, for an Industrial Engineer. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an opportunity to be part of making a change and impacting huma...