What you'll be doing if you get the job: As a member of our team, the primary focus of your role will include driving the formulation and implementation of the risk model and life claims philosophy, analysis of claims and other data to recommend and implement changes to the risk model, sanctioning new risk strategies, managing relationships and policies with the reinsurers, creating training mate...
We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to ...
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...
Join this insurance giant as a Broker Consultant Manager. You will be responsible for driving and growing sales from the traditional independent and corporate brokers through a team of dedicated personal relationship broker consultants, resulting in an increase in market share with this segment, ultimately driving profitable growth. Education : Grade 12/ SAQA Accredited Equivalent (Essential) Reg...
The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies operating in more than 80 countries.At Würth South Africa Co. (Pty) Ltd, we offer over 6000 products which are delivered nationwide directly to our customers. We service our customers through our 15 Pick-up Shops, Online store, our Call Centre and more than 290 permanentl...
Cape Town, South Africa | Posted on 03/14/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp...
Key Dials Campaign Supervision Campaign Reporting Manage Customer Centricity (Treating Customer Fairly) Team human resources management Effective self-management and teamwork Matric (NQF Level 4), Relevant qualification recognised by the FSB and Regulatory Examination (RE5) 2-3 years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance Subcategory ...
Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continuously improving the sales process. Ensure that monthly targets (personal) are achieved for new and repeat business Identification of new clients through prospecting (cold calling) Handling of client ob...
Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continuously improving the sales process. Ensure that monthly targets (personal) are achieved for new and repeat business Identification of new clients through prospecting (cold calling) Handling of client ob...
Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...
Description Our Client in the Information Service Industry is searching for someone to join their team in Sandton. Responsibilities: Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end-to-end execution of campaigns (this includes campaign briefing, defining customer segments, brain...
Description Our Client in the Information Service Industry is searching for someone to join their team in Sandton. Responsibilities: Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end-to-end execution of campaigns (this includes campaign briefing, defining customer segments, brain...
Purpose of the job: You will be base within the central admin division, and be required to support the Business units within the company. Key Results Areas include: Manual contracts: Audit and Capture manual contracts from clubs (CRM) and to cancel existing contract for sales to capture a new contract (CRM) Credit Notes: Action all Financial adjustments from clubs (CRM) DBA: Action any request to...
External Sales Representative - Product SpecialistOur client, South Africas leading importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products and their call centre consultants book appointments for their Product Specialist countrywide. They ...
We have an exciting opportunity available to join our dynamic Direct Sales team. If you are an enthusiastic, results-driven self starter then apply now to join our team based in Sandton, Johannesburg. The main responsibility of the role is to drive outbound sales targets aligned to business objectives.Education A Matric Certificate or Equivalent NQF Level 4Customer Service or Call Centre Qualific...
Job Purpose: Contribute to the company's business goals through the application of CRM technology and CRM techniques, particularly the use of Salesforce Marketing Cloud. Responsible for campaign management across direct marketing acquisition initiatives. Manage and report on the company database and utilise data insights to improve marketing efficiency. Ensure regular relationship management with...
We are looking for an experienced for a 3 month contract at a Top leading bank in Sandton. Depending on overall performance and at the discretion of the client, a contract extension can be issued.If you have at least 2-3 years' credit vetting experience at one of the TOP 4 Banks ONLY on Credit Cards, able to work on a 3-month contract, willing to work shifts and 2 weekends monthly, clear criminal...
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...
An exciting opportunity exist for an experienced customer orientated Service Desk Agent, for a 12-month contract to join our Global Service Desk team based in Sandton, Johannesburg. As Service Desk Agent, the role focuses on being the first point of contact for business users who contact the IT Service Desk and troubleshoots basic end user issues on various software application, hardware, network...
We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. Ensure that calls are answered timeo...
Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that calls are answered timeous...
The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand, coordinating the brand internally and externally...