Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of...
Requirements:Degree or Diploma in Business Management or related field.5 Years management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of CRM platforms (Salesforce advantageous).Knowledge of BI Platforms.Familiar with Social platforms & complaints handling.Knowledge of Call Centre Management systems.Very good writing ...
Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end to end execution of campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers, signing off assets and marketing materials and reporting on and evaluating results) Manage m...
Business Segment: Personal & Private Banking To resolve CHNW SA customer complaints and restore, improve and ensure a consistent and predictable branded service recovery experience to retain customers and to minimise reputational risk. To ensure that complaints are resolved according to the complaints management resolution processes. Qualifications Minimum QualificationsType of Qualification: Dip...
Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of ...
Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strategic leader look...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...
Our client is looking for a Teleseller to join their team. The main purpose is to contact potential customers, answer questions about products or services, generate interest in those products or services, and work to close sales. Responsibilities: Call allocated customers daily as per call cycle. Handle incoming sales or general calls. Provide support to Sales Representatives by assisting in achi...
Supervisor Customer Value Maximization Listing reference: track_001203 Listing status: Online Apply by: 25 April 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer V...
Job Description:To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results.(ads1)Job Responsibilities:Plan and implement actions to build their capabilities.Explain the local action plan to support team members in their understanding of what needs to be done and and how this...
Company Base in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team!!! You are comfortable and excellent on the phone. You are goal-oriented and most importantly, you believe in yourself! Join our team to experience exceptional training, mentoring and professional support!! You will be responsible for conducting outbound calls to engage with prospective clients, a...
Identify and research potential clients Cold calling potential clients for new business Develop and maintain client relationships Coordinate with sales teams to develop mutually beneficial proposals Negotiate contract terms with clients Track, identify and add qualified prospects to sales pipeline Conduct ongoing market research Call centre experience required
Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experience or experience as a Clien...
Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experience or experience as a Client Service Representative Stron...
Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skillsMinimum Requirements:Matric or higher tertiary qualificationCode 8 licenseMinimum 2 years experience in similar roleProven customer support experience or experience as a Client Service RepresentativeStrong phon...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achiev...
Requirements: Degree or Diploma in Business Management or related field. 5 Years management experience in a Call Centre environment. Computer Literacy (MS Office Suite). Knowledge of SAP ERP System beneficial. Knowledge of CRM platforms (Salesforce advantageous). Knowledge of BI Platforms. Familiar with Social platforms & complaints handling. Knowledge of Call Centre Management systems. Very good...
Job Purpose Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support...
These jobs were popular with other job seekers Johannesburg - North (Sandton / Midrand / Diepsloot) Johannesburg - North (Sandton / Midrand / Diepsloot) Communicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.Learn and understand the importance of the companies products and services and apply empathy to situations / discussions...
Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems CRM platforms (Salesforce advantageous) Knowledge of BI Platforms Familiar with So...
Job Description Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strat...
Requirements: B. Comm or Marketing Degree/Certificate/Diploma essential At least 8 years marketing experience, perferably at management level Advanced computer literacy Valid drivers license and own vehicleKey Responsibilities: Key responsibilities: Digital marketing To ensure the effective implementation of the digital marketing strategy, ensuring relevant and effective content is displayed on a...
One of our clients in the construction and renovation industry has acontractvacancy available for a motivated and results-driven Telesales Representative to join our dynamic sales team. The Telesales Representative will be responsible for generating sales leads over the phone, engaging with potential customers to understand their needs, and persuading them to purchase our products or services. Th...