call centre training johannesburg

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed standard operating procedures (SOPs). 1 - 2 years experience in a similar environment...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed standard operating procedures (SOPs). 1 - 2 years experience in a similar environment...

Reporting directly to the CEO, you will play a crucial role in making a Call Centre operationally efficient and successful. Are you an experienced leader with a proven track record of driving sales performance in a call centre environment? You will have extensive experience in managing a sales force/call centre of over 450 seats. You will be required to take charge of ensuring exceptional sales c...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

Great company based in Rosebank. Health Care Sector. Team of 30, in a different, happy call center Team Leadership Team mentorship Training Administration Team Building Record keeping Support Interviewing Hiring

Job DescriptionHello Future Relationship ManagerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB HSL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the ti...

Job DescriptionHello Future Relationship Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the ...

What We Offer:Competitive Salary:Enjoy a pay package that recognizes your skills and dedicationCareer Growth:Opportunities for advancement and professional development.Training and Support:Comprehensive training programs to ensure your success.Positive Work Environment:Join a team that values collaboration, support, and having fun.Your Role:Customer Interaction:Handle incoming calls and inquiries...

What We Offer: Competitive Salary: Enjoy a pay package that recognizes your skills and dedication Career Growth: Opportunities for advancement and professional development. Training and Support: Comprehensive training programs to ensure your success. Positive Work Environment: Join a team that values collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls an...

2 weeks ago Be among the first 25 applicants Due to growth Health Window is looking for another experienced call center operations manager who can lead our representatives to better performance and improve service quality leading to customer growth.The suitable candidate will assist in establishing objectives, provide representatives with opportunities to expand their knowledge of services, produ...

Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated, friendly, and dynamic individuals to join our team! If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you. What We Offer: Competitive Salary: Enjoy a pay package that recognizes your skills and dedication Career Growth: Opportunities fo...

At Quantanite, we're not just another outsourcing company. We're a global team on a mission to redefine customer experience. With a presence across four continents, we're challenging the status quo, delivering unparalleled customer experiences for fast-growing startups and leading global brands alike. Join Our Journey Your Role: Lead with Vision: Oversee a significant portion of our call centre o...

USA Global Marketing is looking for vibrant, energetic individuals with exceptional Call Centre sales skills or basic Call centre experience to join our sales teams or lead generator teams. Previous call centre experience will be given preference. Duties: We looking for remote Call Centre Agents with sales experience or basic Call centre/ Customer service background. USA Global Marketing runs var...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with changes and handle related queries Share information with customers to build their understanding of pro...

Position Title: CXG Team Leader - RosebankJob Role: Inbound and Outbound Multi-Channel Customer Care / Technical SupportDepartment: Contact CentreDivision: Customer ExperienceSection: OCX (On Demand Customer Experience)Employment Status: Full TimeShift Work: ApplicableIMMEDIATE SUPERVISOR:Customer Experience Team Leader (1st Level)Customer Experience Manager (2nd Level)PRIMARY PURPOSE OF THE JOB:...

SKYWORTH Centurion, Gauteng, South Africa 1 week ago Be among the first 25 applicants Direct message the job poster from SKYWORTHSKYWORTH Group Co., Ltd., founded in 1988, is a leading enterprise in the field of smart home appliances and information technology with global competitiveness. We have 11 brand branches around the world and our business scope covers more than 50 countries around the wo...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-perfor...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Reference: PE002318-LS-1 Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Duties & Responsibilities Requirements: Degree or Diploma in Business Manag...

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with changes and handle related queries Share information with customers to build their understanding of pro...

7 results for IT Help Desk Technician jobs We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. Provides 24X7 IT support in the call centre on hardware and software matters - Proven experience as a help desk technician or other customer support role - The goal is to create value for clients that will help...

Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...

12 Month contract role with a top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project.The responsibilities of the change management officer will include but not be limited to the following:Coordination of in person and or online training sessions for the various impacted business functions including...

M-KOPA Customer Service - Team Coach  The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities wil...