call centre team manager

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic.The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic. The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucia...

Job Details: Title: Wills Sales Manager Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 50 000 (with great commission earning potential) Reports to: Head of Sales Job purpose Our Client is seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of their wills proposition, ensuring timely and professional deli...

Response Centre Operator - South Africaull job descriptionDesignation:Response Centre Operator Category:MultiChoice South Africa Level: Closing date:15 May 2024 Position Type:Permanent Location:MultiChoice City Job Description: The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television...

WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...

Purpose of the Role: This is a Manager position that requires the candidate to lead, direct, advise and take initiative to design and implement organization development intervention and initiatives successfully within the organization Client Proactively drive OD initiatives across levels in the organization with direction from the Managing Executive Actively participate, contribute and influence ...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Purpose of the Role: This is a Manager position that requires the candidate to lead, direct, advise and take initiative to design and implement organization development intervention and initiatives successfully within the organization Client Proactively drive OD initiatives across levels in the organization with direction from the Managing Executive Actively participate, contribute and influence ...

To manage the Human Resources and Transformation of the organization which includes providing strategic direction from an HR and Transformation perspective, overseeing HR practices, processes, and strategies, ensuring payroll accuracies. Duties include overseeing the recruitment process, planning and implementing training programs for staff and ensuring that employees follow best practices and co...

Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...

A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter to join their team. This position is an in-office position and is a very demanding and fast-paced position. Recruitment: Identifying suitable candidates for various positions within the call center based on job descriptions provided by hiring managers or HR department. Screening: Reviewing cv's a...

Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert betting support both online and in store. We ...

Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert betting support both online and in store. We ...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist will demonstrate excellent time management s...

CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum Requirements: Grade 12 cer...

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...

Hire Resolve's client in the Retail industry is urgently seeking the expertise of an experienced General Manager to join their team in Gauteng.Responsibilities: Ensure achievement of profitability by managing margins and discountsEnsure the G. Fox ways of selling is adhered to by Sales RepsMonitor and manage expenditure within flexi budgeting (revenue and income achievement)Implement corrective a...

WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...

Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert betting support both online and in store. We ...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

4 days ago Be among the first 25 applicants Direct message the job poster from Cactus SearchWe are working with one of the leaders in the international BPO Sector to assist them in the search for an inspirational Director of Operations in Johannesburg, South Africa.Location: Johannesburg, South AfricaThe Director of Operations will be tasked with organising and overseeing the daily operations of ...