Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integ...
Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...
Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integ...
Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Hi, I m Ross, VP of Operations here at Panoptyc. We help convenience store and micro market businesses fight theft that s affecting their profits. Through a combination of AI software and expert video investigators, we review CCTV footage to identify and flag potential theft incidents so operators and business owners can report and prevent it from happening again. Even with our amazing software i...
Job Description MSA Outsourcing Solutions is seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and maintaining strong relationships. As a Call Handler (Virtual Personal Assistant) you will be responsible for answ...
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training ...
Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the overall operational strategy for the BPO...
Quality Assessor - Cape TownCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retai...
Quality Assessor - South AfricaCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Re...
Quality Assessor - Cape TownCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retai...
Our Client:They engineer experiences on behalf of some of the world s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO).They continue to specialize in customer experience, but their capabilities extend across voice, ...
ENVIRONMENT: BE responsible and accountable for the smooth running of computer systems within the limits of requirements, specifications, costs and timelines within a 24/7 environment as the next IT Manager sought by a Specialist Consultancy. You will also be expected to supervise the implementation and maintenance of the company s computing needs. The ideal candidate will require a Degree in a r...
Location: Johannesburg, GP, South Africa Salary: R5, 000.00 per month Posted: 15-02-2016 Job Type: Permanent Job Level: Junior Employment Equity: Open to All Candidates Job Description: We need call centre consultants to start working for outsourcing Mtn
Salary6500 per month Location Johannesburg, Gauteng, 2001 Description Our Agency is currently looking for hardworking people to work in call centre for different outsourcing companies, Medscheme, Mtn, Multichoice, AIG and Hollard these companies pay bo
Inbound Call Centre Agent jobs in Port Elizabeth, Eastern Cape WNS Global Services jobs in Port Elizabeth, Eastern Cape Port Elizabeth, Eastern Cape An International Outsourcing company is looking for Call centre/Customer Service agents.This is a fantast
We are currently outsourcing for call center agents on behalf of our clients in nthe call centre industry. We are recruiting on behalf of our clients such as banks, media, insurance companies, telephone network companies and Medical Aid companies in Gaut