Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
Outbound sales agent: (1LIFE COVER) Based in Randburg Basic and Commission   The purpose of the sales agent is to sell funeral cover policies to the clients:  We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these pro...
Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ✠Real time management of multiple c...
We are seeking product centre telephone sales assistants without experience. Successful applicant will be trained on how to be an excellent call centre assistant. This is a 2 day training exercise. Requirements Grade 12/Matric Fluent English. Read & writ
Multichoice Minimum Experience Required: No Experience needed Suburb: Sandton / Randburg Minimum Education Required: Grade 12/Matric Qualifications Required: None Employment Equity: Yes Job Category: Call Centre/Customer Service Other Languages Required
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