The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the perform...
Business Performance Manager Call Centre Division CAPE TOWN FULL TIMEReporting into the CEO of Strive Marketing Services (Pty) LTD , as the Business Performance Manager in our Call Centre division, you support the development of processes to improve the performance of our network of Call Centre clients to ensure superior sales and earnings for Strive. Support them in enhancing their performance o...
Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...
Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry: FMCGReference Number: RDT.D.CCS.04042024COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the e...
We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activitiesEnsure targets are being met and evaluate performance of call centre staffConduct effective resource planningMonitor and improve return proceduresAnalyse data and prepare reports for managementKey skills required: Pr...
Position: Call Centre Supervisor Salary: Market related Location: Midrand Job type: Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible ...
Salary: Market related Location: Midrand Job type : Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of ...
Job Description We have an amazing opportunity for a Call Centre Manager in JohannesburgWe require a candidate with: 3-4 years call centre experience Excel skills MS Office skills Report drafting skills
Call Centre Manager Matric and degree/ diploma within IT and Call Centre Management within an IT industry. Functional Responsibilities: Ensuring online machines are cross referenced and up to date Ensuring support is activated when needed Attending meeti
Seeking a Call Centre Manager to start as soon as possible. Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations. Ensure appropriate staffing and action accordi
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...
Location Recruitment Agency / Vacancy in Johannesburg We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: 3-4 years' call centre experience Excel skills Report drafting skills Should you meet the requirements for this position, please email your CV to ******. You can also contact Paige on 031 350 4019 or alternatively you can visit our website Sho...
Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...
Job Purpose Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support...
Our company based in Pretoria (Brooklyn) is looking for 50 call centre agents for Debt Collection. 5 Call Centre Manager ( Debtors /Call Centre Manager 10 Experience in years being Debtors/Call Centre Manager (attach detailed curriculum vitae) Email CV:
Call Centre Agent Bluespec Holdings 2023-08-08 Gauteng Job Ref #: BSH-141 Industry: Motor Industry Job Type: Permanent Positions Available: 1 Our leading Emergency Call Centre is currently looking for Call Centre Agents with Customer service experience . Job Description An exciting job opportunity exists for a call centre agent in Sandton. Job PurposeThe successful incumbent will be responsible f...
Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...
Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of...
Our Company is looking to recruit permanent full-time Call Centre Agents to join the Telemarketing Department. The Role As our Call Centre Agents you will work in our inbound Call Centre. Full one week training within your role will be provided. The Can
Our Company is looking to recruit permanent full-time Call Centre Agents to join the Telemarketing Department. The Role As our Call Centre Agents you will work in our inbound Call Centre. Full one week training within your role will be provided. The Can
Requirements: Gr 12 (Matric), Experience in Short Term Insurance / Call Centre. FAIS Compliance Call Centre qualification will be advantageous Must have training skills Must be able to supervise 10 AgentsSkills: Excellent verbal communication skills, Energetic, Confident, Excellent skills in SalesThe post Call Centre Supervisor appeared first on freerecruit.co.za.
Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of ...
Job Description/Duties: Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements: Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent English communication skills and customer service.
Vacancy DetailsEmployer:AVI Limited AVI Field Marketing, a division of AVI Limited, handles the sales and merchandising for the beverages, snacking, and cosmetic business units to ensure improved execution at the store level.An exciting new opportunity, therefore, exists for aCall Centre Team Leader. The successful applicant will be required to perform a customer service function, team performanc...