call centre jobs pretoria

We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town or Pretoria. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels.The Quality Assurance Specialist is...

JOB TITLE: Quality Assurance Assessor AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 17 000 Report to : Quality Assurance Manager Job Overview: The overall purpose of a Quality Assurance Assessor is to play a critical role in maintaining and improving the quality of client interactions, ensuring compliance with company policies, industry regulations, and client satisfaction standards. T...

JOB TITLE: Quality Assurance Assessor AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 17 000 Report to : Quality Assurance Manager Job Overview: The overall purpose of a Quality Assurance Assessor is to play a critical role in maintaining and improving the quality of client interactions, ensuring compliance with company policies, industry regulations, and client satisfaction standards. T...

Our Customer Support Team at Mukuru is growing and we are looking forCustomer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The Customer Support Consultants reports d...

We are recruiting for an Industrial Engineer to optimize the operational performance, analytics, and overall efficacy of our contact center. You will be responsible for driving objective improvements and change based on data analysis.Working hours12:00 - 21:00, Monday - FridayThe contact centre is responsible for selling and providing support services on the devices to customers, based in the US....

Seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of the wills proposition, ensuring timely and professional delivery of complimentary will services to all clients. The primary objective of this role is to maximize the number of clients benefiting from the wills service while also leveraging the product range to drive upsell and cross-sell opportun...

Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer , in Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based on various data poin...

Duties:Leadership and Team Management:- Lead, inspire, and manage a dedicated team of sales consultants, fostering a culture of teamwork, accountability, and continuous improvement.- Provide guidance, coaching, and mentorship to ensure the professional growth and development of team members.- Monitor, manage, and ensure discipline among every sales consultant within the team, emphasizing self-res...

Duties:Leadership and Team Management:- Lead, inspire, and manage a dedicated team of sales consultants, fostering a culture of teamwork, accountability, and continuous improvement.- Provide guidance, coaching, and mentorship to ensure the professional growth and development of team members.- Monitor, manage, and ensure discipline among every sales consultant within the team, emphasizing self-res...

JOB TITLE: Whatsapp Insurance Sales ConsultantAREA: PretoriaINDUSTRY: Insurance IndustrySALARY / CTC : R 30 000 (made up of a basic and commission)Report to: Sales ManagerJob Overview:The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technologies t...

Duties:Monitor trucks and driversReport poor driver / diesel usageScan POD documentation and relatedCapture and update planned loadsSupervise debriefing sessionsReport breakdowns (call centre)Resolve client issues timeouslyMinimum requirements: Minimum Grade 12Only Afrikaans mother tongue speakers will be considered / should be bilingual in English4 Years related experience as a Fleet Controller ...

JOB TITLE: Whatsapp Insurance Sales Consultant AREA: Pretoria INDUSTRY: Insurance Industry SALARY / CTC : R 30 000 (made up of a basic and commission) Report to: Sales Manager Job Overview: The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technolo...

A well-established company based in Pretoria East has a vacancy available for an Operations Manager (Industrial Operations Engineer) for their Contact Centre department. The ideal candidate will optimize the contact center, focusing on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center and drive change and optimization object...

Seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of the wills proposition, ensuring timely and professional delivery of complimentary will services to all clients. The primary objective of this role is to maximize the number of clients benefiting from the wills service while also leveraging the product range to drive upsell and cross-sell opportun...

Minimum requirements: Grade 12RE5150 FAIS CreditsMinimum required experience:Experience in short- and or long-term insurance products Minimum 2 years' experience in a Customer Service role in an insurance call centre environment Skills required:Specialist knowledge and skills with regards to Insurance policies/ proceduresComputer Literate (Excel, Word & Outlook)Excellent verbal, written and numer...

A leading fleet company is looking for a Fleet Controller based at their head office in Akasia, Pretoria.Job DescriptionResponsible for capturing and updating planned loads on Fleet Management Systems and to inform the Planner to allocate loads to your trucks.Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any chan...

Seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of the wills proposition, ensuring timely and professional delivery of complimentary will services to all clients. The primary objective of this role is to maximize the number of clients benefiting from the wills service while also leveraging the product range to drive upsell and cross-sell opportun...

Medical Aid solutions client, seeks a candidate who will take responsibility for the administration of PMB and CDL treatment plan authorisations. The role is performed in a contact centre environment. Role requirements and responsibilities: Active SAPC or SANC membership Post Basic Pharmacist Assistant or Enrolled Nurse Matric A minimum of 4 years experience in PMB administration Management of PM...

Duties: Leadership and Team Management: - Lead, inspire, and manage a dedicated team of sales consultants, fostering a culture of teamwork, accountability, and continuous improvement. - Provide guidance, coaching, and mentorship to ensure the professional growth and development of team members. - Monitor, manage, and ensure discipline among every sales consultant within the team, emphasizing self...

HEARING EXPERT INTRODUCTION A company situated in Pretoria is seeking a Hearing Expert with 1-3 years of experience to join their team. JOB PURPOSE Hearing experts will provide high-quality counselling and remote care to a hearing careprogramme being provisioned to service the market in the United States. They will ensurethat clients understand the effects of hearing loss, and counsel them throug...

Join our extraordinary team, where every day is a quest for greatness. Based in the vibrant city of Cape Town, Cape Union Mart Group proudly stands as one of South Africa's most renowned retail group companies. Our home comprises three major retail chains Cape Union Mart, Old Khaki, and Poetry, each bearing a unique essence of style and target market. With over 300 retail stores collectively, our...

JOB TITLE: Whatsapp Insurance Sales ConsultantAREA: PretoriaINDUSTRY: Insurance IndustrySALARY / CTC : R 30 000 (made up of a basic and commission)Report to: Sales ManagerJob Overview: The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technologies ...

JOB TITLE: Whatsapp Insurance Sales Consultant AREA: Pretoria INDUSTRY: Insurance Industry SALARY / CTC : R 30 000 (made up of a basic and commission) Report to: Sales Manager Job Overview: The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technolo...

We are recruiting for an Industrial Engineer to optimize the operational performance, analytics, and overall efficacy of our contact center. You will be responsible for driving objective improvements and change based on data analysis.Working hours12:00 - 21:00, Monday - FridayThe contact centre is responsible for selling and providing support services on the devices to customers, based in the US....