The primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent future billings. This individual will also be expected to assist on other administrative tasks to ...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre me...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...
The primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent future billings. This individual will also be expected to assist on other administrative tasks to ...
We seeking one who can to contact potential RMA customers to inform them of the RMA offering and to assist them with process of moving their business over to RMA. Contacting potential RMA clients (Heads of Finance / HR / owners or directors of business Inform them of the RMA offering in terms of COIDA Provide support to individuals to move business over to RMA Acquire contact details and engage w...
Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard-working individual, who can be a part of a highly motivated team. Upselling /cross selling products...
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre me...
OUTBOUND TELESALES: SKILLED TRAINER The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in the preparation, delivery and assessme...
Contact Centre Team Coach Based in Randburg Fixed term contractThe position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is del...
Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...
Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...
Contact Centre Team Coach Based in Randburg Fixed term contract The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is de...
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...
We seeking one who can to contact potential RMA customers to inform them of the RMA offering and to assist them with process of moving their business over to RMA. Contacting potential RMA clients (Heads of Finance / HR / owners or directors of business Inform them of the RMA offering in terms of COIDA Provide support to individuals to move business over to RMA Acquire contact details and engage w...
My client based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Assist USA clients with Financial advice Ability to work night shift (not negotiable) Residing in Alex or Randburg CBD (not negotiable) Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable) No criminal r...
SKYWORTH Centurion, Gauteng, South Africa 1 week ago Be among the first 25 applicants Direct message the job poster from SKYWORTHSKYWORTH Group Co., Ltd., founded in 1988, is a leading enterprise in the field of smart home appliances and information technology with global competitiveness. We have 11 brand branches around the world and our business scope covers more than 50 countries around the wo...
M-KOPA Customer Service - Team Coach  The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities wil...
Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard-working individual, who can be a part of a highly motivated team. Upselling /cross selling products...
My client based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Assist USA clients with Financial advice Ability to work night shift (not negotiable) Residing in Alex or Randburg CBD (not negotiable) Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable) No criminal r...
7 results for IT Help Desk Technician jobs We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. Provides 24X7 IT support in the call centre on hardware and software matters - Proven experience as a help desk technician or other customer support role - The goal is to create value for clients that will help...
Real Promotions is a progressive and creative organization specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real Return On Investment. Our mission is to consistently exceed client expectations by exploring new markets and industries and developing inno...
The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated applications are fully functional at all times therefore contributing to the productivity and improving the quality of all outputs. The team lead will also play an active role in the building and upgrading of the skills and knowledge of the in the use of computers and relevant software application...
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