call centre jobs in pretoria

Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor's degree in Business, Sales, Marketing, or related field is a plus 3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes...

Responsibilities: Optimize the contact centre environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based on various data points. Responsible for ensuring the optimal functioning, procedures, systems and data of the contact center, which will include ...

Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related *must have* FAIS, RE5, Class of Business in long term and short term insurance Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor...

Customer Services Consultant Job Description Functional Area company Customer Services Team Reports to Customer Services Manager Employment Status Permanent INTRODUCTION The company focuses on the development of financial systems which delivers innovative, reliable and secure collections, distributions and reporting capabilities, supported by our uncompromising commitment to consistently exceed t...

Customer Services Consultant Job DescriptionFunctional Area company Customer Services Team Reports toCustomer Services Manager Employment Status PermanentINTRODUCTIONThe company focuses on the development of financial systems which delivers innovative, reliable and secure collections, distributions and reporting capabilities, supported by our uncompromising commitment to consistently exceed the n...

Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer , in Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based on various data poin...

HEARING EXPERT INTRODUCTION A company situated in Pretoria is seeking a Hearing Expert with 1-3 years of experience to join their team. JOB PURPOSE Hearing experts will provide high-quality counselling and remote care to a hearing careprogramme being provisioned to service the market in the United States. They will ensurethat clients understand the effects of hearing loss, and counsel them throug...

Welcome to MacRobert Attorneys Recruitment portal! MacRobert Attorneys is a national law practice with offices in Pretoria, Cape Town, Durban and Johannesburg , and is therefore in a position to provide legal services throughout the country. We are constantly searching for new candidates who can join our team and Firm where EXCELLENCE IS A WAY OF LIFE. The values of the Firm can easily be remembe...

These jobs were popular with other job seekers City of Tshwane Metropolitan Municipality City of Tshwane Metropolitan Municipality Intercape Regional Technical Manager - Pretoria Permanent Full Time Published: 1 day ago Market Related EE/AA, Non EE/AA Easy apply Introduction Intercape is looking for Regional Technical Manager to join their team based in Gauteng Duties & Responsibilities Staff per...

We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town or Pretoria. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels.The Quality Assurance Specialist is...

We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town or Pretoria. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist i...

In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate incoming online and telephone requests, and make appointments for the sales team. Responsibilities Must be flexible with scheduling, including nights and weekendsFast pace environment, must be able to meet call handling time and daily...

In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate incoming online and telephone requests, and make appointments for the sales team. Responsibilities Must be flexible with scheduling, including nights and weekends Fast pace environment, must be able to meet call handling time and dail...

TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a similar role to join their team. JOB PURPOSE Product Experts provide high-quality first-line support and remote care to the company's USA customers. They maintain high customer...

Pretoria Specialist: Data Analyst 35000 - 40000 Our client in the Insurance industry is looking for a Specialist: Data Analyst to extract, compile and analyses data relating to the Sales Call Centre. Key responsibilities Perform daily, weekly and monthly data extraction using SQL and/or Qlikview to reconcile and report on activities relating to DIRECT processes and results. Provide application an...

Pretoria East Permanent R20 000 per month Customer Relationship Manager Location: Pretoria EastSalary: R20 000 p/m (negotiable)Key Purpose Statement:To ensure that the customer services agents are deployed and managed effectively in order to have the appropriate mix of skill and availability of staff to support the business processes that will effectively meet customer requirements at all times.K...

POSITION PURPOSEProvides assistance to ensure that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Responsible for performing a variety of accounts payable duties. Prepares reports and maintains records and fi...

Claims Clerk in call centre of Short Term Insurance Administrator neededResponsibilitiesMust be able to effectively deal with claims in a high pace environment. Contact centre between brokers and the Insurer but deals with all functions.QualificationsMust have Matric - not negotiablePrevious short term Insurance claims experienceGood telephone skills and etiquetteMust be able to work fast and org...

POSITION PURPOSE Provides assistance to ensure that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Responsible for performing a variety of accounts payable duties. Prepares reports and maintains records and f...

These jobs were popular with other job seekersWe are seeking an experienced and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment. The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, and adherence to legal and regulatory requirements. Thi...

Seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of the wills proposition, ensuring timely and professional delivery of complimentary will services to all clients. The primary objective of this role is ...Requirements: Minimum Required Qualifications Grade 12. Bachelor's degree in business, finance, marketing, or a related field is mandatory. Cert...

JOB TITLE: Quality Assurance Assessor AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 17 000 Report to : Quality Assurance Manager Job Overview: The overall purpose of a Quality Assurance Assessor is to play a critical role in maintaining and improving the quality of client interactions, ensuring compliance with company policies, industry regulations, and client satisfaction standards. T...

JOB TITLE: Quality Assurance Assessor AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 17 000 Report to : Quality Assurance Manager Job Overview: The overall purpose of a Quality Assurance Assessor is to play a critical role in maintaining and improving the quality of client interactions, ensuring compliance with company policies, industry regulations, and client satisfaction standards. T...

Our Customer Support Team at Mukuru is growing and we are looking forCustomer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The Customer Support Consultants reports d...