Job Details: Title: Client Service Consultant Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 18 000 Reports to: Call Centre Manager Job Description: The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our ...
Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deal with clients via telephone in adherence to procedural, productivity and quality standardsfrom a service Centre perspective.Provide excellent quality o...
Our Customer Support Team at Mukuru is growing and we are looking forCustomer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand. The Customer Support Consultants reports ...
Requirements: Qualification & experience: Grade 12 qualification 2 years' experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales) Knowledge and skills: Good understanding of Financial Services Industry related legislation and regulation Understanding of sales processes and servicing industry Outbound Sales experience is required Fluency in ...
Pretoria East Permanent 500 000 - 540 000 (Negotiable) Annual CTC Our client in the Insurance industry is seeking a Manager: IL Client Servicing Call Centre to join their team. A rewarding and challenging career opportunity for an individual with proven supervisory and problem solving skills exists in the Call Centre Department and we are inviting applicants from suitably qualified persons to app...
Pretoria Permanent R252 000 p.a (neg) Supervisor: Quality Assurance - Outbound Sales Call CentreSector: InsuranceLocation: PretoriaSalary: R 252 000 p.a. (negotiable)Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.Position Description: Implemen...
Job purpose:The sales supervisor will be responsible for assisting the sales manager to ensure the optimal functioning of the business, its procedures and its systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales order...
We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible for building and managing...
Building campaigns using:Excalibur (beneficial)RocketMailerRealConnectManaging data setsKnowledge of the collections environment, specifically a Bank as a portfolio.Requirements:Grade 12 MatricRocketMailer ExperienceRealConnect ExperienceAdvanced Excel
Duties and Responsibility:. Responsible for capturing and updating planned loads on Fleet Management Systems and to inform the Planner to allocate loads to your trucks. Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes. Continuously monitor truck and driver movements. Ensures that planned and scheduled lo...
Duties and Responsibility: . Responsible for capturing and updating planned loads on Fleet Management Systems and to inform the Planner to allocate loads to your trucks. Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes. Continuously monitor truck and driver movements. Ensures that planned and scheduled l...
Position: Independent Short-term Insurance Broker (Commercial)Location: Pretoria Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand becauseWE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best...
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible...
Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...
Working hours: Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00)Working shifts, four shifts a week Monday to SundayThese working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Responsible for conducting telephonic sales as well as handling customer issues pertaining to the sales of hearing aids to our ...
Call Centre Agent: Direct Marketing (Insurance) Pretoria Permanent R7484 to R8484 p.m Call Centre Agent: Direct MarketingSalary: R7484 to R8484 p.mOur client in the insurance industry is looking for Call Centre Agents to do direct marketing.Responsibilities:1. Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to...
Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the ideal candidate will need to be target driven and showcase perseverance to attain the applicable r...
Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand becauseWE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best when they are diverse and each individual feels that they belong. That's why we ...
Building campaigns using: Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer Experience RealConnect Experience Advanced Excel
Position: Claims Administrator Location: Pretoria Do you have an unwavering attention to detail and the ability to ensure insurance claims are captured correctly within SLA? Do you have a passion for building relationships with insurers and providers to ascertain that the claim process is smooth, and payment is made promptly? Raise your hand because WE'RE HIRING! It's our mission to unleash the p...
Job purpose: The sales supervisor will be responsible for assisting the sales manager to ensure the optimal functioning of the business, its procedures and its systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales orde...
These jobs were popular with other job seekersOur cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria.Duties & ResponsibilitiesResponsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems.Operationally responsible for selected support agents, coordinates the shift-b...
Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related *must have* FAIS, RE5, Class of Business in long term and short term insurance Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor...
Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...