call centre jobs in johannesburg

Description N/AGathering and compiling all the relevant documents and information required by investigators to start the investigation process.Ensure effective quality profiling for LVA'S and investigations.Determining the merits of the claim - fraudulent versus legitimateConducting background checks on individuals or companiesEnsure the timeous identification, if possible, of fraudulent claims, ...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...

Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

A specialised debt collection company in Johannesburg, is looking for an Operations Manager for their debt collection department. 2-3 years' management experience in the collections management or management in financial services sector is required. Key responsibilities will include (but will not be limited to): Ensure the Collections Call Centre is delivering according to operational plans and go...

We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience

We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience

VSc Solutions is a leading provider of supply chain technology and consulting solutions to emerging markets across the globe. We provide custom solutions that are scalable to any industry and any supply chain environment with the key focus on delivering profits and enhancing competitive advantage. The individual will use the customer's ERP system to receive daily orders and plan the orders within...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or ...

Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...

1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on priority incidents and requests Resolve internal / partner / supplier IT queries Resolve IT concerns and escalate high priority issues Perform system installations, updates, an...

Listing reference: track_001216 Listing status: Online Apply by: 20 May 2024 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent is expecte...

Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationThe post Call...

Job Tittle: Communication Centre Support ManagerKey Responsibilities:Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre.Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams.Decision Making: Prioritize tasks, analyze data for informed decisions, and manage...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

OPPORTUNITYSantam s Motor Claims department has positions available for a Claims Service Consultant: Motor Glass based at Parktown, Hill on EmpireJOB DESCRIPTIONWe are looking for a Contact Center Agent that will be the liaison between our company and its current customers and Brokers. The successful candidate will be able to accept ownership for effectively managing customer Motor glass claims, ...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

What We'll Bring:Special Handling is charged with managing the various touch points email, voice and written correspondence through which consumers, certain business-to-business customers and partners interact with the company. Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. We are a globally integrate...

Job Description Join The Team! Are you ready to start a rewarding career where your communication skills can shine? Do you have a winning attitude and a drive to succeed? Then this is an opportunity to kick start your Call Centre Career. We are currently seeking enthusiastic and dedicated individuals to fill our Entry-Level Call Centre Customer Service Agent positions. Responsibilities: Handle in...