Call centre (Randburg - collections) requires a book manager to: Manage large accounts, working towards achieve their collections targets and give clients feedback on their book Administer KPIs, workflow and business processes Investigated customer queries, disputes, and customer complaints Assess whether targets have been achieved and why, and develop and implement a strategy to improve success ...
Are you looking to build your career in sales and marketing with an elite workspace and charismatic team members? Real promotions is the right company where you can showcase your skills in the sales and marketing industry! Through a vibrant, fun, fast-paced and productive work environment, the company has managed to groom tons of young minds and shaped them into successful entrepreneurs. Of cours...
We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...
IT Infrastructure Support An exciting opportunity within Energy at Work Projects is now available! We are looking to appoint an IT Infrastructure Support individual; highly motivated, goal orientated and organised with extreme attention to detail who is looking for a chance to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services. Roles ...
UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based leads. No claw backs or desk fees. Great uncapped commission earn as much as youd like! Fully paid training, bonuses and...
If you are money driven, energetic and ambitious, there is a specialist sales position open that provides the opportunity to earn an unlimited amount of money each and every month without ever having to take work home. UDM International is a corporate call centre where the sales division consists of our highest earning individuals. Because of the nature of what we do and how specialised the sales...
Job Type: Permanent Location: Randburg Gauteng (On-Site) Salary: Market Related Senior SQL Developer Our client is looking for a Senior SQL Developer to join their team in Randburg Gauteng. Main purpose of the role: The SQL/C# Developer will be part of our client's operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting to the IT Di...
Insurance Outbound Sales Agent Randburg Basic Lucrative Commission and Incentives  Main purpose of the job: We are looking for dynamic, target drive, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives. You will be responsible for meeting and exceeding monthly sales targets through inbound an...
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service out...
Job Type: Permanent Location: Randburg Gauteng (On-Site) Salary: Market Related Senior SQL Developer Our client is looking for a Senior SQL Developer to join their team in Randburg Gauteng. Main purpose of the role: The SQL/C# Developer will be part of our client's operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting to the IT Di...
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service out...
Customer Service Fixed Term Contract Position Contract based in Randburg To Start ASAP Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (incl...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...
Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...
Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ✠Real time management of multiple c...
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...
Looking for a Call Centre Sales Trainer in Randburg RequirementsStrong experience training call center agents2 years Learning and development or training experience2 years in INSETA accreditation processAn NQF level 4 or above short term insurance qualification /or scope for assessment of unit standards on short term insurance qualification MUST BE A SALES TRAINER NOT A CALL CENTER AGENT!!!!!Sala...
Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...
Customer Service F Contract Position 3 year Contracts based in Randburg To Start ASAP - Looking for Afrikaans Call Centre Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to corre...
Insurance Risk Co-Ordinator - RandburgListing reference: track_001118Listing status: OnlineApply by: 24 January 2024Position summaryIndustry: IT & InternetJob category: Insurance Management and AdministrationLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTracker requires the services of an Insurance Risk Co-Ordinator. The successful candidate will be ...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...
OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...
UK - Lead Generation Randburg Basic Lucrative Commission and Incentives Main purpose of the job: We are looking for dynamic, target drive, money hungry individuals who want to build a career in the call Centre environment. We offer a basic salary, plus commission and other attractive incentives. You will be responsible for meeting and exceeding monthly sales targets through inbound and outbound t...
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...